Server/Front of House Winchester, England
Job description
Are you looking to join a small, friendly team and work for an independent business in Winchester?
We’re looking for bright, cheerful and positive people who can give our customers a warm welcome and a high standard of service. We welcome applications from our wonderfully diverse community. Our motto is "Love, Truth, Beauty, Freedom" and we strive towards being an inclusive and safe space for our staff and customers.
Cabinet Rooms is a small café-bar, with a strong reputation for great coffee, classic cocktails, tasty food, interesting events and excellent customer service. We’re also responsible for a number of large events; such as Winchester Cocktail Week and Ginchester.
After a successful first five years in business, we've expanded and need to grow our team. We’re looking for full-time (five days per week) and part-time (weekends) Front of House staff.
As Front of House staff, you'll be responsible for welcoming customers, taking orders, making sure that they are well cared for during their stay and taking payment. It does get very busy, particularly at weekends, so you'll need to be able to work quickly and efficiently.
If you already have hospitality experience you probably know that teamwork is of the utmost importance and you'll be ready to roll up your sleeves and get stuck in with general tasks to help your colleagues as well as closing the kitchen and bar down at the end of the night.
Hospitality is hard work and you will be kept busy at all times but you’ll enjoy being a part of a small team; looking after a mature, discerning clientele.
Due to the nature of this role, we are only shortlisting candidates who are 18+.
Key Tasks
- Welcoming customers on arrival and thanking them when leaving
- Taking orders and making recommendations, based on good product knowledge
- Monitoring and providing assistance throughout a customer's stay
- Taking payment
- Accurate recording of orders and input into the till system
- Effective communication with bar and kitchen teams
- Preparing bar snacks and simple drinks, when required
- Serving customers with a smile
- General weekly cleaning tasks on our Checklist
- Maintaining high personal and food hygiene standards
- Reducing waste and costs to the business
- Assisting in full close down cleaning and beginnning/end of shift tasks
- Working at festivals and off-site events as required
PAY & BENEFITS
- £8.50-£9.50/hour
- Approx. 14-25 hours/week
- Pension scheme
- Staff discounts on food and drink
- Concessions on festival tickets for friends and family
- Staff meal for shifts longer than 6 hours
- Training opportunities
HOW TO APPLY
To apply for this role, please send us a copy of your CV as well as your answers to the two questions when prompted to do so.
- What do you think makes excellent customer service?
- Tell us why you want to work at Cabinet Rooms in particular.
Please note that if you are shortlisted, we will need you to provide us with the name, job title and email address for a professional reference from your current or most recent employer.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview please let us know.
Job Types: Part-time, Permanent
Salary: £8.50-£9.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Store discounts
Schedule:
- Monday to Friday
- Weekends
Supplemental pay types:
- Tips
COVID-19 considerations:
We implement good hygiene practice and encourage our staff to be vaccinated.
Application question(s):
- What do you think makes excellent customer service?
- Tell us why you want to work at Cabinet Rooms in particular.
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
