server London, England
Job description
Responsibilities include greeting and serving guests, providing detailed information on menus, multi-tasking various FOH duties, providing an all-round guest experience and collecting the bill.
1 year min working in this role and ideally with knowledge of fine dining
Key Responsibilities
- Demonstrate a high standard of personal grooming at all times.
- Provide a quick, efficient, friendly, courteous and professional service at all times.
- Promote sales and build up a rapport with all guests.
- Assist the restaurant team in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and professional development.
- Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability assigned, including redeployment to alternative areas if required to meet the needs of the business and guest service requirements.
- Contribute to regular departmental communications meetings.
- Carry out any reasonable request made by a manager.
- Ensure that the restaurant is set according to standards/ policies.
- Report training needs of individuals and / or team to manager on duty.
- Arrive at work for a rostered shift and be punctual, always following company absence and lateness procedures if unable to do so.
- Report any personnel issues to the management team that may affect your ability to execute your duties to the agreed company standards.
- Adhere to and comply with cleaning schedules and opening / closing checklists to the agreed company standard.
- Be fully compliant to current legislation regarding hygiene, food safety, health and safety and licensing law as they apply to the restaurant.
- Carry out and implement the agreed company sequence of service.
- Control a section during service, taking orders and issuing bills.
- Be positive and responsive to any guest’s request and exceed expectations.
- Inform supervisors and managers of any complaints/ comments/ perceived issues from guests and staff and deal with where appropriate.
The Westminster Works Pledge
This employer has signed the Westminster Works Pledge, committing to the following:
REWARD
We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage
We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual
We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty
RESPECT
We will champion diversity and promote inclusion in our teams, and everything we do
We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included
We will always listen, respect and respond to issues and ideas raised by all our team members at any level
PROGRESSION
We will help you chose how to progress, identify opportunities, and get you on the right path
We will support your progression through training, learning new skills, and promotion
We will celebrate your successes with rewards and recognition for great team performance and personal achievement
Step Ahead is acting as an Employment Agency Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender, marital status, sexuality, ethnicity, racial, religious or disability considerations, and we welcome applications from all sectors of the community.
