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Marine Cargo, Transportation & Logistics

Position Summary

Under technical direction, responsible for underwriting a broad range of moderate and complex risks in a Marine Cargo, Transportation and Logistics book of business. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilises underwriting policies and guidelines, rating manual rules, and insurance laws and regulations while finding creative solutions.

Key Responsibilities

• Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
• Reviews applications and financial requirements for risks requiring sophisticated underwriting skills. Determines acceptability of risk in accordance with company guidelines and standards.
• Determines appropriate pricing based on financial and competitive analysis in line with compliance requirements.
• Prepares renewal quotations and answers questions from Brokers, policyholders or other external contacts and escalates issues to management along with proposed solutions as necessary. Negotiates with Brokers to reach positive and profitable outcomes.
• Notifies Brokers of adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations.
• Analyses quality and quantity of risks underwritten and prepares reports for management review.
• Markets products and services through the brokerage community and makes field visits. Develops and maintains Broker relationships.
• May provide guidance and assistance to other underwriters and to other functional areas, particularly when related to cross-sell opportunities.
• Keeps current on state/territory issues and regulations, industry activity and trends and freely shares information with others.
• Utilise advanced functionality in relevant CNA systems to perform day-to-day activities.
• Works with more senior underwriters or management on risks exceeding authority level or requiring special handling.
• May perform additional duties as assigned.

Skills, Knowledge & Experience

• Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
• Strong knowledge of underwriting and insurance industry theories and practices.
• Demonstrated high level of technical expertise and product specific knowledge.
• Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
• Ability to work independently.
• Strong ability to identify, analyse and solve problems as well as the ability to learn rapidly, adapt quickly to change, and to manage and prioritise multiple concurrent projects.
• Ability to exercise independent judgment and to make critical business decisions effectively.
• Strong knowledge of Microsoft Office Suite as well as other business-related software.
• Demonstrated leadership skills.

Additional Information

Company Overview

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We are part of CNA Financial Corp, the 8th largest U.S. commercial property and casualty insurance company. Established in 1897, CNA has approximately 7,000 employees, serving businesses and professionals in the U.S., Canada, Europe and Asia. We offer a wide range of products and services, providing a superior suite of insurance solutions that any organisation conducting business requires.

Why Choose CNA Hardy?

For us, the customer comes first.

Our winning proposition is our commitment to our customers: We offer more than just a policy – we deliver distinctive insurance solutions and we promise a superior customer service. How we deliver on this commitment is what sets us apart from the competition. Here are just some of the reasons you should choose us:

• Our people: We recognise that our staff bring our commitment to our customers to life. Our priority is to be a great place to work so we continue to attract, retain and develop the best talent in the market.
• Our product offering: We develop innovative and specialised solutions by product and industry specialism and create certainty for customers through the delivery of underwriting and service excellence. This comprehensive global product offering supported by superior claim and risk control services is hard to replicate.
• Our relationships: We believe in building enduring relationships and want to focus our energy on partnering with customers and producers who value our approach and seek the same.
• Our track record: Our financial strength underpins our contract with our customers. We receive consistently high ratings from AM Best and Standard and Poor’s proving our ability to deliver on our commitment should the worst happen.

Treating Customers Fairly

• We deal with our Customers in a professional, open and honest way at all times
• Designing and delivering products that meet their needs;
• Ensuring that no claims are unreasonably rejected; and
• Aiming to do things right the first time and putting them right if we get them wrong.

CNA Hardy is an equal opportunity employer.

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