Senior Trade Sales Coordinator - Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL) Leavesden Green, England
Job description
Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
As a Senior Trade Coordinator, you will support the Head of Business Development as well as the wider Trade team in the account management of trade partners and representing the Warner Bros. Studio Tour across global Trade Sales & networking events.
As the main point of contact for trade partners, you will manage day to day queries regarding ticket availability, marketing and future sales plans.
Your Role Accountabilities…
Day to day account management of the Trade partnerships, through acting as their main point of contact, understanding the B2B needs whilst delivering beyond service expectations.
Manage Trade partner releases & close outs, as well as facilitating the set-up process for new Trade Partners.
Develop effective and professional relationships with all internal and external customers across all levels. Including IT, Finance and Admissions.
Manage and update the annual marketing plan for all Trade channels, through creating regular Trade communications to ensure that Trade sales communication is cohesive and in line with overall strategic plan.
Manage the Concierge database and network, ensuring regular meetings and updates
Develop effective and professional relationships with all internal and external customers across all levels. Including IT, Finance and Admissions, supporting the wider business when required including WBSTH & WBSTT
Update the Trade Sales presentation, marketing materials and manage the trade presence on the WBSTL website on a regular basis to ensure they are all approved internally and in line with the Brand Guidelines.
Present and identify sales trends with recommendations to the Head of Business Development to ensure alignment on new business relationships and opportunities, with a view to achieve agreed budgeted targets as well as supporting with Budget Management.
Assist and support the Annual Ticket allocation for Trade, Consumer and Education.
Manage the set up for Trade show attendance and a minimum of two Fam trips per year.
Qualifications & Experience….
Proven commercial experience, ideally within the leisure, tourism or attractions industry
Excellent Sales, communication and presentation skills
Experience in working with data and reporting information through compelling presentations in MS Excel and Powerpoint respectively
Ability to cope in a deadline-driven, busy and challenging environment
Working Pattern
At times, the role will require regular working during evenings, weekends and school holidays (which are the peak operating times) as well as some international travel
Business Overview...
Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected].
