Senior Systems Engineer (Safety Services) London, England
Job description
Primary role purpose:
Working within the Platform Engineering function, the Senior Systems Engineer (Safety Services) is responsible for supporting the portfolio of safety services across the Maritime and Aviation space. These include services such as Inmarsat-C, the Maritime Safety & Distress Service (MSDS), Classic Aero and SwiftBroadband Safety (SB-S).
The successful candidate will be required to ensure the systems are operating correctly at all times, responding to incidents, taking corrective action when needed and proactively managing both the short-term (e.g. system faults, configuration changes, security vulnerabilities) and long-term (e.g. future enhancements) operation of these services.
Key Responsibilities:
- Supporting the systems that provide safety services, ensuring that they are meeting their required levels of availability and performance
- Leading third-line response to faults and failures and working to resolve them in a logical, methodical and efficient manner
- Managing all changes and enhancements to safety services systems, such that service availability is not compromised
- Performing regular routine health checks and monitoring of all safety services systems and responding proactively to any issues before they affect system integrity
- Working with equipment manufacturers, software suppliers and other internal and external stakeholders to define, assess and implement changes and/or enhancements to safety services
- Writing and maintaining operational documentation (including procedures, “How-To” guides and training materials) relating to safety services systems
- Keeping up-to-date with relevant developments in technology and assessing and recommending changes and/or upgrades to safety systems where appropriate
- Participation in an after-hours on-call support rota
Qualifications
Essential Knowledge and Skills:
- Degree-qualified in a relevant discipline or relevant experience (post-graduate qualification preferred)
- Knowledge of satellite communications principles (e.g. link budgets, fundamental satellite characteristics, etc.)
- Practical experience in a tele-communications-related field, ideally gained in an operational environment
- Basic Unix/Linux operating system familiarity at command-line level (e.g. to run commands, check disk and memory status, etc.)
Desirable Knowledge and Skills:
- Familiarity with Inmarsat’s safety-related systems (Inmarsat-C, MSDS, Classic Aero, SB)
- Familiarity with linux server applications (e.g. Apache, MySQL, Postgres, ActiveMQ)
- Experience of networking (CCNA) (basic troubleshooting and performance monitoring)
- Experience of linux shell scripting (ability to create simple, ad hoc scripts)
- Familiarity with SQL database configuration, administration and maintenance
Additional Information
You must be eligible to work in this location advertised.
Inmarsat Values:
Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.
- Customer - Providing a unique value to our customers
- Accountability – taking ownership, getting results and keeping our promises
- Respect – collaborating, embracing diversity and valuing differences
- Excellence – creating bold solutions for our customers and putting quality at the heart of everything we do
