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Senior Research Executive - Nectar Research

At Sainsbury’s we’re deeply passionate about knowing our customers better than anyone else, and using this to drive commercial success. We use Nectar, our loyalty scheme, to help do this, and Nectar360 (our consultancy business) to help share this knowledge for the benefit of our many brands, suppliers, and partners. The Nectar Research team plays a pivotal role in this, bringing the voice of the customer straight to clients and stakeholders by working as a full-service, in-house research function.

We offer a broad range of research propositions — from media evaluation to purchase driver analyses — creating both commercial benefit (by monetising research) and strategic benefit (by creating deep, strategic insight) to the business. And with 8 million contactable customers, a great deal of complementary customer knowledge, and a wide range of research tools and skills, we have exciting plans to push beyond the boundaries of ‘traditional’ research by innovating around new approaches and collaborating with Nectar360’s subject matter experts.

We are looking for a Research Associate, who will partner with Nectar360, to join the Nectar Research team within Insights and help us deliver our research strategy.

As an Insight Associate, you’ll:

• Support across all stages of research projects — from research design, questionnaire development, project management, quality checking, and reporting back to clients and stakeholders.

• Help manage our day-to-day trackers (e.g., brand trackers, CSAT trackers, and so on) and take the lead on reporting these to key stakeholders.

• Ensure research is carried out to a high quality and to industry best-practice.

• Transform data into insight through excellent storytelling, critical thinking, and curiosity.

• Support the wider team by sharing your expertise and supporting as needed.

Our Insight team would love to see:

• A real passion and curiosity for how we can use research, and pair it with analytics, to really understand what makes people ‘tick’.

• Strong interpersonal and communication skills.

• Strong analytical and numerical skills.

• A highly organized, independent, and proactive approach to work.

• Great attention to detail, even when working on multiple projects concurrently.

• Experience of different research methodologies or approaches — knowing which to choose, and how to turn them into compelling insights.

• Experience in independently and successfully managing projects.

• Experience in drawing upon multiple sources of information to come to a point of view or recommendation.

• Experience with the Microsoft Office suite (especially Excel and PowerPoint), Qualtrics, and/or Tableau would also be a benefit, but not strictly necessary.

There are many ways to have acquired these skills and this knowledge, so there are no specific qualifications required. However, prior experience at a research agency is a benefit.

Why Sainsbury’s?

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.

As well as a great work-life balance, lots of on-the-job training and endless opportunities, click here for more detail on our benefits: https://sainsburys.jobs/working-for-us/benefits/

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