Senior Quality Monitoring Officer

Senior Quality Monitoring Officer Derby, England

Derby City Council
Full Time Derby, England 36298 - 40478 GBP ANNUAL Today
Job description

Application closing date
28/04/2023
Working Pattern
Full time
Salary
Grade J, £36,298 - £40,478 a year
Contractual hours
Blank
Basis
Blank
Job category/type
Other
Attachments
Blank
Job description

Directorate: People Services
Hours: 37 hours a week
Contract Type: Permanent
Location: The Council House, Derby


An exciting opportunity has arisen to come and work within the ASC Commissioning and Market Management team as the Senior Quality and Monitoring Officer. This post is critical to the team ensuring that we have quality processes in place to monitor the care market and work closely with internal and external partners. We are looking for a dynamic, creative person to move forward the Quality processes for Derby City Council Adult Social care, creating new ways of working post COVID-19.


The key priorities for the role will be:


  • Responsible for managing the day to day work programme of x 4 Quality Monitoring Officers. Under the guidance of the Head of Service.

  • Responsible for ensuring the proactive monitoring, review and reporting of the quality of commissioned services by liaising with Customer, Operational colleagues and providers to ensure the quality of services commissioned; co-ordinating the collation of information from a variety of sources, including but not restricted to information from customers, safeguarding alerts, concerns raised by care management staff, Complaints and compliments.

  • Ensure strong working relationships are formed and maintained with Head of Service, Lead commissioners, Brokerage Officers, and Senior Commissioning Officers.

  • Work with internal and external partners, stakeholders and suppliers on undertaking QA activity and ensuring that services purchased meet identified needs.


This is not an exhaustive list.


For a discussion please email Cath Young – [email protected]


As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job. For reasons connected with a particular need of the Council it may be appropriate, subject to approval, to appoint to a higher point in the pay grade.


Please be aware that where there are staff within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Quick Tip! Remember to align your personal statement to the Essential Criteria in the Person Specification


The closing date for this vacancy is 28th April 2023 at midnight. Any application forms received after the closing date will not be accepted.

Before you complete your application form please read our guidance on filling in your application form.

Senior Quality Monitoring Officer
Derby City Council

www.derby.gov.uk
Derby, United Kingdom
Fareed Hussain
Unknown / Non-Applicable
5001 to 10000 Employees
Government
National Services & Agencies
2002
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