Senior Product Designer - Attach/AoV London, England
Moonpig.com
Full Time
London, England
77777 - 89259 GBP ANNUAL Today
Job description
Our Ways of Working:
We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That’s why we operate with three working models which look to define where and how our people work - Remote, Hybrid, Site/Office - based.
Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year). Remote roles are specified directly on our job adverts
Work with us:
At Moonpig Group our mission is to create moments that matter, with our vision to become the Ultimate Gifting Companion. We are an international group made up of multiple brands – Moonpig, Greetz, Buyagift and Red Letter Days. We were founded with the goal of disrupting the traditional greetings industry and two decades on, we are an established leader within the online gifting market, offering a wide range of products to customers across the world.
Moonpig is an iconic brand and innovator. Whilst we are a big company with big ambitions we move at a pace and agility similar to a startup. You will get to drive impact here and most importantly we want you!
The team:
Our Product Design team is made of 17 designers and a Service Designer, working alongside our counterparts in Product Management, Engineering and Research to test exciting new ideas quickly. We work in tribes and squads focused around specific parts of the customer experience, or key strategic projects we need to deliver for our customers. We empower designers to innovate and test ideas quickly, with new concepts coming from the ground up to help us achieve our company OKRs, either through our daily ways of working, or initiatives such as Hackathons. So if you enjoy working in a fast paced environment with a lot of autonomy, then come and join us.
The role:
We’re looking for a seasoned contributor that can deliver excellent UX and UI design across our native web platform and native iOS and Android apps. Detail and data-obsessed, you’ll be happy working in a high ambiguity environment and possess the skills to raise the design bar at Moonpig through mentoring your fellow peers within the Product Design Team.
As the Senior Designer looking after our gifting experience, you’ll be working on some of our most high value features, pairing with Engineers, Researchers and Product Managers as necessary to ideate, design and test radical new ideas. You’ll have autonomy over strategy and execution with guidance from a high profile leadership team and peers across the Product team. Your area of ownership will include customers discovery, exploration and impulse purchasing of our gifting range, and you will be the link between driving value for both our Gifting & Commercial teams and our users.
As a Senior Product Designer you will be responsible for:
- Defining and delivering intuitive, efficient and delightful user experiences across our website and apps, considering both the future vision, but also the iterative steps we take to get there
- Demonstrating the value UX brings to our business and the commercial impact of the experiments you run within your squad, having a focus on work that delivers against our company OKRs
- Coaching and upskilling your fellow Product Designers and Researchers in a collaborative and safe environment within your personal areas of expertise
- Working collaboratively in a flexible way with other Designers, Product Managers, Researchers, Engineers and Stakeholders from our Marketing and Commercial teams, helping us understand their needs and ideate as a cross-functional team
- Helping define design team processes through thought leadership and your ability to operate strategically as well as at a pixel level
- Lead your team(s) through delivering complex work for new and existing products and revenue streams
- Being the voice of our customers in your area of responsibility and bringing stakeholders outside of Product on the end-to-end journey of delivering value for our users.
You'll be a great addition to the team if you have:
- Demonstrable experience working in an agile, eCommerce business
- Experience leading a complex piece of work from start to finish within your team
- Experience balancing multiple projects and multiple stakeholders at the same time, especially those within Marketing and Commercial teams
- A proactive attitude. You’re a self-starter that is comfortable setting goals, making decisions and driving direction
- Experience working with multiple brands and designing for multiple languages
- Strong business acumen to help prove the value of great design
- Solid technical foundations in order to communicate effectively with your software engineering peers
- Proven experience designing and launching for web and native app environments
- A portfolio highlighting value you’ve delivered within eCommerce business to solve problems for customers whilst delivering on business goals
- Experience working and collaborating with diverse teams in a dynamic, rapid-growth environment
- Experience in a fast-paced metric-driven environment such as e-commerce
- Experience designing app-first interactions and adapting those experiences to responsive web requirements
More about You:
- You have a growth mindset and love to learn new skills
- You love both craft and strategy
- Able to communicate and defend design decisions in front of senior stakeholders and your peers
- You are a great team player - able to communicate your ideas and grow them further with feedback
- Able to leverage data to formulate compelling business cases for design initiatives
- Comfortable conducting primary and secondary UX research
- Comfortable working in remote teams split across the UK and NL
To hear more about our perks and benefits visit our Moonpig Attraction Deck!
Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Comimittee and our Moonpig Against Racism Committee.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig employees feel safe and comfortable to be their true authentic self at work.
Moonpig.com
www.moonpig.com
London, United Kingdom
Nickyl Raithatha
$100 to $500 million (USD)
201 to 500 Employees
Company - Private
Internet & Web Services
2000
