Senior Operations Manager
Wincanton
Full Time
10.56 - 12.04 GBP Today
Job description
Overview
We are looking for a Senior Operations Manager to join our team Wickes team in Northampton. The role holder manages the Operations Managers, leading the two warehouses across all shifts; to achieve all KPI’s in a safety first operation. They ensure all warehouse operations are efficient, effective and an engaging place to work. Working closely with H&S, Stock & Systems, Facilities, People & Finance.
How will you contribute?
- Provide leadership, coaching and direction to managers and colleagues in all warehouse areas, making safety a priority
- Ensure all orders are picked accurately, packed adequately and dispatched on time, with the best standards and service levels
- Ensure compliance to procedures in all areas of responsibility
- Ensure that sales and profit targets are achieved together with the effective maintenance of operational standards in accordance with Company policies & procedures
- To act as a catalyst in identifying opportunities to improve business performance through active reviews of current process and procedure
- Lead change within the operation, to further improve profitability and performance of the site
- Monitor labour & recruitment, using agency or FT recruitment to ensure headcounts are maintained
- Ensure the efficient running of the MHE fleet and ensuring any maintenance issues are resolved
- P&L responsibilities and understanding, reportable to senior managers
- Providing support, guidance & performance management of the management team
- Confidently manage external relationships with contractors and visitors on site and maintain key operational and customer service standards at all times
- Responsible for the full 24 hour operation, with requirements to be flexible to visit all shifts on a monthly basis, dealing with any performance or people issues
- Provide KPI / SLA reports to Senior Management team as required, providing insight and recommendations for improvement
- Lead the management team in creating succession plans for all relevant roles
- Actively promote an engaging workplace, ensuring that Our People Promise is fully embedded
- Ensure the effective management of absence, sickness & holidays, conduct & performance in line with policies & procedures
- Inspire the team to exceed the customer contractual KPI’s & site KPI’s
- Administration of team in all appropriate People systems
- To perform any other management function as required by the business
What will you bring?
- Experience in leading a warehouse management team
- Experience managing P&L
- Ability to influence and work with the senior management team
- Enthusiastic approach to work
- Adaptable, Organised, time critical decision maker, strong forward planning skills
- Ability to motivate a diverse team and drive engagement
- Some knowledge of continuous improvement in various areas of work environment
- Active listener who is able to adjust their communication style to their audience to get buy in from their stakeholders
- Eager to support their team in their personal development journey and promote learning culture
What do we offer?
We really value our people and offer a friendly, safety first working environment and a competitive salary along with other benefits including; company pension scheme, private healthcare, generous holidays, cycle to work scheme ,employee benefits online discount platform, onsite parking + much more
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Apply Now!
Please apply by following the links and uploading your CV. We are a fast-moving organisation so we may not always wait until the closing date to review applications. As a result you should submit your CV as soon as possible!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Wincanton
www.wincanton.co.uk
Chippenham, United Kingdom
James Wroath
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Taxi & Car Services
1915
