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Amazon is looking for highly intelligent, high judgement, self-motivated and motivating Operations Program Manager to steer an employee engagement program in North America. The right candidate will be a passionate, strategic owner who is willing to roll up their sleeves and get stuff done. They'll be excited about leading and developing people virtually and in person, social media, technology, and managing a highly visible and impactful program.

In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Must be okay with the work load and ambiguity of a unique business. This will be an exciting career for you if you possess a high level or autonomy and integrity while managing a variety of job responsibilities. You will be part of a high functioning team that is interconnected and supportive of each other to help complete multiple, complex and high capital projects simultaneously. We work hard but we have a blast doing it, and would love for you to join us.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead, coach, motivate, mentor, and train remote teams to high performance and standards
• Provide feedback to team members even when that’s sometime difficult
• Use data to make decisions and report this back into the program
• Work with cross-functional teams in various time zones, languages and locations
• Have a can-do attitude towards everything you do – always be looking for ways to improve the program

• Operations Management/Fulfillment Center experience
• Social Media and/or Corporate Communications Experience
• Adult Education curriculum / delivery
• Superior attention to detail and ability to successfully manage multiple competing priorities simultaneously
• Advanced analytical skills and demonstrated ability to meet deadlines while managing multiple large scale projects in a fast-paced and rapidly changing environment.
• Think and act strategically – look around corners;
• Exercise high judgment, particularly in narrow timeframes;
• Think and communicate clearly – formulate a clear point of view on complicated issues and create a concise and well-written narrative to express it
• Deal with ambiguity – have a bias for action and form a cohesive and effective outcome from potentially incongruous facts (or lack thereof) and individual perspectives
• Have a proactive approach to problem solving, even when at times it’s outside the scope of the job;
• Detail oriented

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).