SENIOR OPERATIONS EXECUTIVE Liverpool, England
Job description
Role: Senior Operations Executive
Organization: Commodities – Global Service Line (CTD-GSL)
Location: Europe
Role Purpose
This key role within Bureau Veritas’ €1 billion global commodities portfolio is at the forefront of BV’s business with its physical trading clients.
Senior Operations Executives (SOE’s) are responsible for delivery of industry-leading operational performance in the CTD services in the raw material supply chain of our clients, building sustainable competitive advantage and margin for Bureau Veritas.
RESPONSIBILITIES / DELIVERABLES
- All duties to be carried out in accordance with Group policies including (but not limited to) Code of Ethics, HSEE and relevant accreditation and quality systems.
- Work closely with our technical teams to continually enhance operational knowledge to ensure inspections are conducted in line with client requirements & internationally accepted procedures, and to be able to support our executing offices in review and approval of weighing & sampling operating procedures.
- Ensure that all job nominations are executed in an efficient, timely and accurate manner, and in accordance with BV’s policies and procedures and industry good practices.
- Maintain regular client communications to improve service delivery and aid business growth – recognizing that CTD operations are 24/7 and some communication will occur outside normal office hours.
- Generate and follow up on business leads, sharing obtained information with the Group.
- Develop & maintain regular dialogue with BV Group offices to monitor current work performance, identify new opportunities and stay up to date with relevant changes in the local market conditions.
- Proactively support the development & rollout of BV’s approved digital solutions to enhance our operating efficiency.
- Promote a culture of close alignment of the various functions with the business to drive customer focus and create a customer-facing organization capable of winning and retaining market share from competition.
PROFILE / EXPERIENCE REQUIREMENTS
- SOE’s are expected to have demonstrated expertise in one or more subject matters of draft survey, inspection, weighing, sampling, TML.
- Ability to use CTD tools & processes together with comprehensive knowledge and proven practical ability to co-ordinate international operations including job scoping and pricing.
- Ability to be able to communicate verbal and written information in a clear and concise manner and able to plan & organize work tasks to maximise efficiency.
- Good problem solver with strong dispute resolution skills.
- Customer focused with excellent inter-personal skills and competent to attend client meetings.
BENEFITS
Bureau Veritas offer a comprehensive financial package which includes:
- Competitive salary
- Defined contribution pension
Applicants will be considered outside of the UK in a hybrid role, dependant on experience, but will be required to travel to the UK offices periodically
Please be aware that all roles within Bureau Veritas UK&IR may require the successful pass of a CRB / Credit Check or attained relevant security clearances.
Bureau Veritas is an equal opportunity employer. No job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age.
Bureau Veritas operates a strict Code of Ethics that ensures the proper conduct of our day-to-day business. Each employee / prospective employee of the Group must know and apply our Code of Ethics. Please visit the ‘ABOUT US’ section of the website to view our Code of Ethics.
