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Pearson is the world's leading learning company, with 20,000+ employees in more than 80 countries helping people of all ages to make measurable progress in their lives. We have a simple mission: to help people make more of their lives through learning.

Pearson provides a range of education products and services to institutions, governments and direct to individual learners that help people everywhere aim higher and fulfil their true potential.

Pearson VUE is a business within Pearson PLC and is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centres in more than 175 countries.

The Human Resources Advisor provides an efficient, effective, and proactive HR service to managers and staff within a defined area of the business. This position will work with managers so that they are fully supported in all elements of the HR remit, thus enabling them to meet their objectives in the most effective way.

Key Responsibilities

• Work with managers within a defined business area, providing guidance and partnership in all generalist areas of employee relations
• Design and implement training interventions for the relevant business areas to support the ongoing development of employees
• Work with HR colleagues to provide an efficient, effective, and proactive recruitment process to ensure current and future staffing levels are correct for the fulfilment of business requirements
• Ensure high quality, employee focused communications within the specified business area
• Ensure that all employee personal data is managed legally and appropriately, and with discretion
• Consistently look for ways of improving and enhancing the HR offering to employees and the wider business
• Promote and pursue best practice and adherence to Pearson VUE objectives and culture in all aspects of work
• All employees have a responsibility to co-operate in promoting and maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and that of all other staff who may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility
• All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply in their role/work function

Key Activities

• Partner with and guide managers on grievance, disciplinary and other employee-related issues to ensure processes are progressed legally, fairly, and consistently in line with Company policy
• Enable the resolution of employee relations issues through collaboration with management, provision of guidance in accordance with legislation, policy, procedure, and best practise
• Oversee and, where appropriate, partner with the Pearson People Services Team (PPS) in the provision of effective administrative support to the HR team and the business
• Provide input into HR metrics and analytics and other key management information as required and assist in the activities to address the outcomes of this analysis
• Work alongside the PPS function to ensure effective and appropriate systems are in place in relation to specific business areas

Essential Experience & Qualifications

• CIPD qualification or working towards
• Experience in a generalist HR role
• Confident in the management of employee relations
• Ability to design and deliver training interventions
• Experience in recruitment processes, including interview and selection
• Excellent time management and prioritisation skills to keep up with a fast paced and often pressurised environment
• Ability to work independently when required, but with the common sense to know when to seek guidance and advice from colleagues
• Strong team working skills and customer service ethic
• Excellent communication skills both written and verbal in the English language
• Strong IT capability, familiarity with the Microsoft Office suite and associated packages

Desirable Experience & Qualifications

• Experience of partnering with stakeholder managers and providing generalist advice and guidance
• Use of HR data analytics to propose activities / solutions
• Project management experience and collaboration with colleagues within and outside of HR to achieve desired outcomes

Working Arrangements

• Monday to Friday – generally 37.5 hours per week, or as required to complete important tasks or projects
• ‘Hybrid’ work arrangements (mixture of office & home)
• ‘Normal’ office location – The Lighthouse, Salford Quays
• Some travel may be required

Application Essential

• An accompanying cover letter would be highly appreciated

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: HUMAN RESOURCES

Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Req ID: 10913