Senior Operations Administrator

Senior Operations Administrator Hawick, Scotland

Balfour Wilson Recruitment
Full Time Hawick, Scotland 27000 - 25000 GBP ANNUAL Today
Job description

Our client is seeking an experienced Senior Production Administrator with exceptional IT skills and a degree-level qualification. The ideal candidate will have a strong background in works order generation and tracking within the manufacturing sector, specifically in small and medium-sized enterprises (SMEs). The candidate should possess a thorough understanding of production processes, inventory management, and quality control measures. The primary responsibility will be to oversee, and streamline works order generation.


Works Order Generation:

  • Collaborate with production and sales teams to gather all necessary information and specifications for new products to be manufactured with the correct BOM.
  • Ensure all information on the WO is accurate including product details, quantities, deadlines, and any specific customer requirements.

Works Order Status:

  • Implement and manage a robust works order status system to monitor the progress of production orders and update the system as required.


  • Regularly update and communicate the status of works orders to relevant stakeholders, such as production managers, procurement teams, and customer service representatives.
  • Identify and resolve any bottlenecks or delays in the works order process to ensure on-time delivery and customer satisfaction.

Production Planning and Coordination:

  • Collaborate with production managers to create and maintain an efficient production schedule based on works orders, resource availability, and customer demands.
  • Coordinate with various departments, including procurement, logistics, and quality control, to ensure seamless execution of production plans.
  • Monitor and report on key performance indicators (KPIs), such as production cycle time, productivity, and utilization, to identify areas for improvement.

IT Systems and Tools:

  • Leverage strong IT skills to effectively utilize enterprise resource planning (ERP) systems, and other relevant tools for works order generation, tracking, and data analysis.
  • Provide training and support to team members on using IT systems and related tools.



  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience as a production administrator, preferably in a manufacturing environment.
  • Expertise in works order generation and tracking processes within the manufacturing sector, particularly in SMEs.
  • Proficient in using IT systems and software for works order management and data analysis.
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively.
  • Excellent attention to detail and accuracy in documentation and data entry.
  • Effective communication skills to collaborate with cross-functional teams and stakeholders.
  • Problem-solving aptitude and the ability to identify and resolve issues promptly.
  • Familiarity with lean manufacturing principles and continuous improvement methodologies is advantageous.

Job Types: Full-time, Permanent

Salary: £25,000.00-£27,000.00 per year


  • Company pension


  • Monday to Friday

Ability to commute/relocate:

  • Hawick, Scottish Borders: reliably commute or plan to relocate before starting work (required)

Work Location: In person

About Balfour Wilson Recruitment

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Year Founded: 2017

Senior Operations Administrator
Balfour Wilson Recruitment
Selkirk, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
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