Senior Office Administrator Slough, Berkshire, South East England, England
Job description
Walfinch Windsor and Maidenhead is delivering domiciliary care, complex care, and live-in care services across the UK. As an industry leader, we are bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes independence, dignity, and choice for our clients and customers while promoting staff support and development.
A fantastic opportunity has arisen for an efficient, organized, and experienced candidate to join a highly reputable, established and rapidly expanding Domiciliary Care Business.
This is an office based role of an administrator (9.30 to 2.30) Monday to Friday. You will be expected to do 25 hours per week. Times can be flexible.
Job Description:
- To ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner making sure that all appropriate actions are taken.
- All correspondences ie in-direct or direct communication is recorded appropriately on our database.
- General Administration
- Helping to maintain our in-house database and to ensure that all records are accurate and up to date.
- Input data onto the electronic monitoring system.
- Ad-hoc Admin duties - more to be discussed at the interview.
- Making up Clients and Staff Files.
- Full training will be given in our systems
- Support the manager with Recruitment and Compliance.
Our kind of person: Has a strong knowledge of Microsoft Office and Windows-based computer applications. Knowledge of the caring industry is a plus but not a necessity.
You will need to be:
- A self-motivated, organized, and experienced Administration Assistant who can assist the Registered Manager in maintaining smooth and efficient administration operations within the agency. Working alongside the CQC regulations and the company's policies.
- Have excellent English skills both spoken and written
- A good knowledge of MS Office.
- Able to efficiently prioritize their workload
- Able to promote a relaxed and caring environment with a kind and patient approach, maintaining excellent relationships with service users, relatives, and all levels of staff.
- A passionate member of the team, wanting to help others and to make a difference
Be polite, friendly, warm and supportive to clients, Managers, staff, and visitors Enjoys a busy environment
- Ability to communicate with people and be interested in their needs is a must
- The ability to encourage teamwork and support the team to deliver outstanding care
- Eager to complete all training relevant to your role.
Salary: Up to £24,000.00 per year (pro Rota)
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: From £11.25 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Slough: reliably commute or plan to relocate before starting work (required)
Work Location: In person
