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Connect to your Industry

This is an opportunity to be at the forefront of providing ServiceNow solutions in the public sector Healthcare industry. You will be leading bids and engaging the largest clients in the sector.

Opportunities for career growth will be real with the support from the wider Deloitte ServiceNow team who will help you develop the path you wish to take.

Our workplace flexibility will also give you the time and space to settle into the role with a mix of home based and office based settings.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements.

You will have responsibilities for:

• Defining, shaping, leading and delivering projects within a client portfolio.
• Together with the ServiceNow Financial ServiceNow industry leadership team, lead work on our propositions, go to market activities and lead generation
• Support the mobilisation of projects and their underlying delivery components; defining scope, progressing initial investment cases, driving key resourcing and planning.
• Take ownership for delivering important and large programmes for our clients, often as part of broader transformation initiatives
• Responsible for setting standards across programmes for correct delivery methodologies and governance.
• Build solid client relationships with senior stakeholders and key decision makers
• Manage scope and timelines to ensure the team can deliver on time.
• Manage a team and support Deloitte's workplace culture of wellness and balance.
• Work across teams to bring our best expertise to our deliverables - from UX, to regulatory know-how.
• Work with BAs, developers, and designers to ensure a high standard of deliverables are achieved
• Bring and develop a strong understanding of the digital ecosystem - including existing and emerging ServiceNow products.
• Manage diverse teams within an inclusive team culture where people are recognised for their contribution
• Supporting business and practice development activities relating to our growing ServiceNow market offering including pre-sales activities and proof of concepts.
• Leading in the coaching, mentorship, and development of other team members.
• Understanding and contributing to the firm’s commitment to creating a more inclusive environment.

Connect to your skills and professional experience

To qualify for the role you must demonstrate skills and experiences in the following:

• ‘Commercial Awareness’. You manage effective client, supplier and partner relationships and seek out opportunities with ease.
• ‘You can work in a fast paced, challenging and varied environment’. Your experience should mean working in the consulting space comes naturally.
• Proven experience in the delivery of large-scale technology transformation projects for financial service institutions, including experience in the delivery of ServiceNow projects in areas like IT, HR, Risk, Operations or Customer Service.
• Managing functional and technical project teams ensuring project remains within scope, time and cost projections.
• Understanding of Agile delivery methodologies.
• Understanding of the ServiceNow platform and multiple modules.

Additional desirable experience:

• Certified in Prince2 or Agile disciplines
• Certified in ITIL v3/4 Foundation or higher certifications.
• Certified ServiceNow System Administrator and Application Developer.
• Certified ServiceNow Implementation.

Connect to your service line - Consulting

Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”

• Dan, Consulting

Connect to your agile working options

Location: Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, London, Manchester or Reading

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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