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Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any-time. Our partners include BBC, Channel 4, ITV, Canal+, ExtremeE, TV5MONDE and many others.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. Our employees live our vision, core values and guiding principles. To ensure professional growth, we offer a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills vital to reach your career goals.

Welcome to a global company with endless chance to create an impact!

Our Exciting Opportunity
The Infrastructure Operations Team is responsible for maintaining and supporting the global network, storage, and compute infrastructure across all sites, ensuring we deliver an outstanding service for our customers.

This is a permanent position with a hybrid working model of 2 days per week in the London office.

This influential role will work with the Global Head of Infrastructure Operations and will be responsible for maintaining the stability of all Microsoft/VMware/compute infrastructure globally. The environment is diverse and complex with a mix of both current and legacy platforms and as such you will take ownership for several global services where you will promote team working, ensure good communication and prioritise engineering decisions; ensuring all standards, SLA’s & requirements are met for the business, resulting in high levels of customer satisfaction.

This represents a superb opportunity for a skilled Infrastructure platform engineer who wishes to become an Operations Leader.

What you will do:

• Take ownership & responsibility for the operational management & technical leadership of the Microsoft, VMware & Compute (UCS/HPE/Dell) Infrastructure across all global sites. Main focus is the Microsoft platforms.
• Collaborate with the local country Operations teams, the wider IT team, 3rd party vendors and other non-technical staff
• Ensure all aspects of Vulnerability and Life Cycle Management are planned and delivered on a continual basis for the Global VMware estate.
• Champion a continuous improvement approach throughout the team. Recommend, design, and deliver service reliability and efficiency improvements to eliminate outages, single points of failure and enhance service delivery.
• Develop and apply global operational strategy, processes, documentation and policies, implement locally & lead change. Work multi-functionally with other Infrastructure and technology teams across the organisation
• Lead, develop & mentor the offshore lvl2 team. Provide lvl3 escalation path & guidance and ensure they implement your technical plans
• Act as an emergency 24x7 point of contact for critical incidents/problems

You will bring:

• Experience and knowledge of core Microsoft/VMware/compute technology, administration methodology and operational processes to MCSE(2019) & VCP7 level.
• Technical leadership abilities: leading by example, with a track record of excellent infrastructure platforms management at a global level and the ability to work within a matrix organisation
• Good communication skills, including effective presentation of technical subjects to diverse audiences and 3PP relationship management
• Strong written and verbal communication skills in English
• The ability to prioritise multiple responsibilities with an appreciation and understanding of the ITIL framework
• Extensive experience in root cause analysis in complex system and network infrastructures and owning incidents/problems through to resolution.

Why join Red Bee?
By joining us, you will be a part of an international team, collaborating to deliver outstanding media experiences through forward-thinking solutions and services! Working with colleagues who share a passion for media and a clear sense of integrity in the workplace, you will have the opportunity to work with some of the biggest and most innovative media companies in the world, using ground-breaking media technologies and systems to deliver our services. With Red Bee Media, you will be able to bring your unique talents, skills and perspectives to the table and cooperate in an open-minded an inclusive environment.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: United Kingdom (GB) || London/Manchester
Req ID: 708907