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About this role:

Wells Fargo is seeking a Senior HR Specialist to work as part of the EMEA HR Operations team. The EMEA HR Operations team are responsible for consistently delivering an efficient and effective HR administration service to employees and managers; ensuring the appropriate governance and operational risk control measures are adhered to in the management of HR operational activities. This is a varied role that will allow you to gain valuable insights on a variety of topics from onboarding to offboarding and all the activities during the employment lifecycle. If you enjoy learning and have an eye for driving efficiencies and improvements then this is the role for you.

In this role, you will:

• Manage queries from initial contact through to closure, managing expectations throughout and ensuring an exceptional client service
• Manage daily operational activities, including but not limited to: job changes; starters; leavers; leave of absence; requests for employee data; and document management
• Monitor and track information including probations; fixed term contracts; visa expiration; and flexible working agreements; following up with managers to ensure completion of activities within required timeline
• Partner with the Global Mobility team with expatriate relocation administration and system updates
• Liaise with the payroll team to ensure all payment and amendments run smoothly and on time
• Actively participate in process improvement discussions and taking responsibility for implementing changes, with the employee experience at the forefront of mind
• Supporting the EMEA HR team or COEs in a variety of HR projects or initiatives.

Required Qualifications:

• Demonstrated HR operational administration experience, ideally in a financial services or other highly regulated environment
• Experience in Workday and Service Now is essential
• Experience working with outsource teams
• Proficient in MS office with advanced Excel skills an advantage
• An understanding of employment law in across EMEA locations
• Organised, with the ability to manage and prioritise a diverse workload and meet set deadlines, SLAs and targets
• Ability to manage self and maintain level of objectivity and professionalism
• Excellent attention to detail, with a logical approach to work
• Positive attitude with a 'can-do' approach.
• Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.