Senior Graphic Designer Kingston upon Hull, England
Job description
Company Description
ECM Systems is a long-established principal supplier of software solutions to the UK retail gaming industry. We are part of the Playtech Group, a worldwide leader in gaming software.We build and maintain a broad range of products including nationwide real-time gaming networks and the UK’s largest estate of handheld retail gaming software applications.Here at Playtech, we strive to constantly innovate - adding new applications and functionality to our already impressive product suite.
You will find yourself working alongside some of the most talented professionals in the industry, with all of them consistently delivering quality work to ensure our brand remains at the forefront of the gaming industry.
Job Description
ECM, a Hull based leading industry technology company with 40 years’ experience in the gambling sector, require an experienced designer to work on legacy and new products.As a senior member of the team your responsibilities will include:Ensuring all display advertisements and legal gaming information is correct and up to date across a wide range of display systems within the Bingo sector.
Flexible skills to work on legacy displays as well as the latest software applications.
Creating new graphics content to a varied display client base using both the latest Adobe packages, pixel perfect and colour limiting software
Ability to learn new software products, some of which are created in-house.
Ensure design projects are planned, organised, and completed on time, as specified, and in a professional manner.
Liaising with clients, and ECM team for fault finding software\hardware issues and providing solutions to sometimes complex problems.
Distributing graphics content to customer sites via various available methods.
As this role includes working on both high-end technology as well as pixel perfect colour limited technology, this role is both challenging and diverse, but rewarding.
Key Responsibilities
- Provide creative and innovative design content to major customers within the gaming sector.
- Must be proficient in the Adobe Suite including Photoshop, After Effects, Fireworks and Illustrator. Knowledge in Cinema 4D would be an advantage.
- Maintain and support legacy displays using pixel perfect, and colour restrictive software.
- Provide design and technical support to over 150 sites across the UK and Ireland.
- Ensure all Bingo data on display software is correct and up to date. This includes supporting, modifying and creation of ECM’s coding practice.
- Quality assurance of all legal information, when required during game play. This will be using ECM created hardware equipment.
- Liaise with site managers, group industry heads and engineers.
- Facilitating meetings with clients to gain project requirements.
Outline and specify requirements including clients wish lists, project goals, team requirements, timescales, and any possible hardware restrictions.Prepare accurate quotations for project costings.Create supporting documentations and storyboards to both clients and team for review.Ensure everyone involved fully understands the project requirements and client expectations. * Provide presentations and head up meetings for clients, directors and team members via available media or face to face.
- Ensure ongoing client support and regular progress reports are maintained, up to date and relevant.
- Provide ongoing team member support and organise regular reviews.
- Work alongside Development, QA, IT and Service Heads of Department providing guidelines, assets and documentation as required.
- Supporting installation of projects both software and hardware by liaising with clients, site engineers and ECM Customer Services teamArrange and provide annual Maintenance contracts for additional support.
Organising hardware testing with ECM team for existing legacy and new systems to ensure they are suitable for site.
Remote software support via client servers and web-based log-in sites. Accessing individual client’s systems and distributing software content for individual and nationwide use.
Problem solving both legacy and new software.
Benefit's
- Competitive salary, experience-based
- Pension contributions up to 7.5 % supported with professional financial advice
- Group Bonus scheme, Life & Sickness insurance
- Up to 28 days paid holiday plus public holidays
- Flexible working hours with options for hybrid remote and office working
- All PC hardware and software provided for remote and office working
- Informal and friendly working environment with highly skilled people of all ages
- Active training and development programme
- Wellbeing and mental health support
- Free hot drinks
- Opportunity to get involved in charitable and environmental initiatives
- Spacious rural setting in landscaped grounds with free on-site car parking
At Playtech diversity and inclusion is a priority for us and we are an equal opportunities employer, all applications will be considered regardless of race, sexual orientation, disability, gender identity and religion.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Casual dress
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- Gym membership
- Housing allowance
- Language training provided
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Unlimited paid holidays
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: One location
Reference ID: SGD-ECM
