Senior Client Engagement Manager

(Commodity Market Data)

Location: London, UK

• Protect Argus’ existing revenue by ensuring customers get optimal value from Argus services and relationship
• Encourage the further use of Argus services and products
• Identify, evaluate and execute business opportunities relating to new price assessments and new services and products
• Help shape changes to Argus product line and launches of new offerings in response to the industry’s needs and feedback
• Build the company profile within this strategic customer base.

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  Promote, explain and answer all matters concerning Argus, its services and products
• Educate clients on how to maximize the value they receive from a relationship with Argus
• Present Argus’ platforms, analytical tools and applications through demonstrations to clients and partners
• Attend and coordinate marketing presence at conferences, events, and dedicated client events
• Ensure the retention of existing users by delivering first class support and achieving a high customer satisfaction
• Co-ordinate with colleagues globally.

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  Bachelor’s degree required
• Commercial experience: the ideal candidate has worked at a commodity trading floor or had some prior commercial experience in commodities
• Successful track record in key account management with experience or knowledge of data/IP account management preferable
• Experience building effective interpersonal relationships internally and externally with key influencers and decision-makers
• International experience of working in various cultures globally.
• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and commercial benefit
• Well-presented, credible, and able to influence senior executives at large and small firms
• Sufficiently mobile and flexible to travel locally and internationally 50% of the time
• Empathic communicator, able to see things from the other person's point of view
• Ability to work effectively and collaboratively in a team-oriented environment
• A natural forward planner who critically assesses own performance
• Strong verbal and written communication skills required
• Reliable, tolerant, and determined
• Ethical, fair and of high integrity.

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  Extremely competitive salary and commission scheme
• Group pension scheme
• Group healthcare and life assurance scheme
• Flexible working environment
• 25 days holiday with annual increase up to 30 days
• Subsidised gym membership
• Season ticket travel loans
• Cycle to work scheme
• Nursery Workplace Scheme
• Extensive internal and external training