Senior E-Commerce Manager / Director of E-Commerce - Central London Central London
The Langham, London
Full Time
Central London
0.00 GBP Today
Job description
Senior E-Commerce Manager / Director of E-Commerce - Central London
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Senior E-Commerce Manager / Director of E-Commerce (dependent on experience) to join our talented Sales and Marketing team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
In this role, your key focus will be to:
- look after website development: devise strategies, track conversion rates, oversee all content, maximise the hotel's positioning on sites
- own all performance channels (Google, Facebook, display, retargeting etc.) and collaborate with third party websites
- plan and design, manage trigger campaigns, co-ordinate and manage data capture, maintain clean segmented database
- manage the relationship with third party websites, and support Director of Revenue Management in updating of rates and inventory allocations, always ensuring rate parity is maintained
- plan and control of digital marketing budgets, circulate reports to relevant departments and use Adobe and Google Analytics
- lead two direct reports - Social Media Manager and Digital Marketing Executive
Do you have? -
- previous experience in an E-Commerce role, at a Director / Manager level
- previous experience of hotels and hospitality is desirable
- working knowledge of Adobe Creative Suite (Dreamweaver, Photoshop, Fireworks), Web Languages (HTML), Google and Adobe Analytics
- previous experience of social media management and advertising
- previous experience of leading and managing small - mid-size sales teams
