Senior E-Commerce Manager / Director of E-Commerce - Central London

Senior E-Commerce Manager / Director of E-Commerce - Central London Central London

The Langham, London
Full Time Central London 0.00 GBP Today
Job description

Senior E-Commerce Manager / Director of E-Commerce - Central London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Senior E-Commerce Manager / Director of E-Commerce (dependent on experience) to join our talented Sales and Marketing team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In this role, your key focus will be to:

  • look after website development: devise strategies, track conversion rates, oversee all content, maximise the hotel's positioning on sites
  • own all performance channels (Google, Facebook, display, retargeting etc.) and collaborate with third party websites
  • plan and design, manage trigger campaigns, co-ordinate and manage data capture, maintain clean segmented database
  • manage the relationship with third party websites, and support Director of Revenue Management in updating of rates and inventory allocations, always ensuring rate parity is maintained
  • plan and control of digital marketing budgets, circulate reports to relevant departments and use Adobe and Google Analytics
  • lead two direct reports - Social Media Manager and Digital Marketing Executive  

Do you have? -

  • previous experience in an E-Commerce role, at a Director / Manager level
  • previous experience of hotels and hospitality is desirable
  • working knowledge of Adobe Creative Suite (Dreamweaver, Photoshop, Fireworks), Web Languages (HTML), Google and Adobe Analytics
  • previous experience of social media management and advertising
  • previous experience of leading and managing small - mid-size sales teams

Senior E-Commerce Manager / Director of E-Commerce - Central London
The Langham, London

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