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Job description

Who we are:
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

TripAdvisor is the world’s largest online travel site, visited by 390 million travellers each month, and our business – Viator – is a fascinating and ever-evolving part of the organisation.

What you’ll do:
Can you play a leading role in helping drive positive change for the Operations and Product teams?

• Leading analysis for the Operations group, focused on developing the capability to translate data into actionable insights that will improve product and process performance.
• Providing timely insights and analytical support to different internal stakeholders to support effective business decision-making.
• Creating new qualitative coding frameworks and lead model building in new areas.
• Proactively seek out opportunities hidden in our or industry data. Articulate your findings into suggested actions for Operations, our product and/or other teams.
• Identifying key success indicators and determine best practices for measurement and reporting. Own and automate reporting tools.
• Assisting with ad hoc queries and provide analytical support to our fast-growing business as it evolves.
• Be the go to person for Operational insights, be closer to the data that anyone else in the company.
• Providing a vital link in the strategy - execution - analysis chain to ensure we move quickly and stay ahead.
• Develop exceptional relationships with stakeholders and within the team to ensure all work streams and projects are delivered to the strategic needs and objectives.
• Understanding strategic roadmaps and actively influence these driving actionable change.
• Creating concepts, justify business cases analyse to improve customer engagement and value metrics
• Leading on the measurement of testing analysis to provide insights of true business impact, using deep dive to understand the results

What you will bring to the team:

• 5+ years' experience in an analytical role (ideal backgrounds include: a similar Analyst role at a web company ideally with experience working on Operational Analytics, a data-based consulting role, or other data strategy type positions)
• Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.) preferred. Master’s Degree a plus.
• Experience of working closely with Executive Teams to impact and drive change
• Advanced SQL: You are comfortable with intermediate SQL: CASE, UNION, subqueries, windows functions. You must be able to read others' code and be able to provide feedback for making the query quality better (know best practices).
• Fluent with excel functions (LOOKUP, SUMPRODUCT, INDEX/MATCH), able to use MACRO is a plus
• Advanced proficiency in Tableau/visualization tool required. Must be able to design and build robust, error-free visualizations quickly. Able to lead the discussion around how a given analysis should be visualized
• Experience with data warehouses (BigQuery, Snowflake, or other) would be advantageous
• Experience in Python would be advantageous
• Strong communication skills and experience presenting to all levels
• The ability to prioritise, multi-task, and perform effectively under pressure
• Able to think strategically, prioritize, identify and resolve problems in a complex dynamic environment

What’s in it for me:

• Competitive salary, bonus and stock for all staff regardless of level.
• Health, dental, life, critical illness and long term disability insurance.
• Lifestyle benefit – this is very cool. Every year you are given an allowance for your lifestyle, this could be for a holiday, gym membership, family support and much more.
• 25 days annual leave plus the days between Christmas and New Year as our offices are closed.Summer flexi-time, May to September all employees can request for compressed hours in order to make the most of daylight savings and enjoy life. We are an experience company after all!

What are you waiting for? Do not delay and apply today!

We strive to create an accessible and inclusive experience for all candidates.