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Senior Croupier - Genting Casino 36 Stockport

Salary: £25,800 plus tips

Genting Casinos is part of the Genting Group, one of Malaysia's largest corporations who employ approximately 62,000 people globally.

In the UK, we operate casinos in every major city from Edinburgh to Plymouth. Genting Casinos has grown to become one of the country’s leading leisure and entertainment businesses and our casinos offer everything from great bars, restaurants, entertainment and of course gaming. We are proud of our commitment to operate a safe and secure environment for our customers, staff and the local communities and responsible gambling is at the heart of what we do.

At Genting we are passionate about our Company values and they are at the core of everything we do. See our values here: https://gentingcareers.co.uk/#life-at-genting We recognise that our success is driven through our people and we are committed to recognising and rewarding the contribution that our people make. People development is a key focus for us and we are committed to developing talent in our business.

We are currently looking for an experienced Senior Croupier to join our team. In this role, you will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You will also be responsible of ensuring the highest standards of customer care in your area of the operation.

Key Competencies Include:

• To inspect and deal all games within the casino, ensuring table security is to the highest standard possible
• To carry out all gaming operations, including table administration, opening and closing procedures and the soft count operation to the highest standards
• To ensure that game commentary is clear and company procedures are adhered to
• To be able to explain fully the rules of games to customers, as well as other club facilities
• Excellent customer service skills.
• Acknowledgement and understanding of customer’s needs
• Be an effective team player

What is a Genting Employee?

At Genting it is important that we find and keep the best people that can do the job. However, although the right skills and experience for the job are vital, it is just as important that our new team members behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates who are as excited about our brands as we are and who want to work and grow with a leading global player in the leisure, casino and hospitality sector.

So what exactly are we looking for? If you feel you tick the below boxes then we would like to hear from you!

• Are enthused about working for Genting, and strongly believe in our values
• Demonstrate a positive, can-do attitude
• Have outstanding customer service skills
• Are friendly, helpful and supportive towards all team members
• Take pride in your appearance
• Reliable and hard working
• Are flexible to fit in with our 24 hour business
• Bring some personality and fun to the workplace!

• Hold a current PFL
• Have the right to work in the UK

We offer a competitive salary and a range of benefits including:

• Online discount portal and app -multiple discounts available for high street shopping and dining
• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• 20% discounted gym membership
• Pension
• Uniform provided
• Employee Assistance Programme

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

• subject to eligibility