Senior Communications Manager Glasgow, Scotland
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About the job
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Things you need to know
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Location
About the job
Job summary
We are seeking a talented colleague to lead on communications within FSET. This is an exciting time to be joining the FSET team as we progress through a period of reform to support Government Reform and Priorities.
This is a key role that provides an excellent career opportunity to lead in a lively, fast-paced and changing environment and to play a key role in devising an effective communications strategy for FSET.
Job description
You will act as a trusted adviser to FSET Senior Leadership Team (SLT) in relation to comms matters, working in partnership with colleagues to deliver FSET priorities and to positively influence Fast Streamer engagement.
You will provide high-quality, relevant counsel and interventions based on audience insight to the senior leadership team in the four common engagement themes of:
- Vision and leadership
- Engaging managers
- Hearing staff voice
- Organisational integrity.
A key part of the role will be to help to drive high performance and organisational improvement offering FSET colleagues support, advice and expertise to make sure messages land with the right people, at the right time and in the right way.
The successful candidate will be able to ensure impactful communications with the main audiences of approximately 200 FSET colleagues and 2,000+ Fast Streamers across the UK and also, from time to time, other stakeholders.
They should be able to apply the latest communication practice following a series of steps that help bring order and clarity to planning
Responsibilities;
- Devise and deliver an internal communication strategy for FSET ensuring that communication has the maximum benefits for all staff and linked to business goals.
- Publication of key Fast Streamer communications via the Fast Stream Messenger service, including regular fortnightly updates and other key/urgent communications.
- Maintenance of FSET Intranet presence by editing and publishing content provided by FSET to promote the work of the unit focusing on the FSET priority areas of effective leaders, transformation and making “FSET a great place to work”.
- Provide regular bulletins to FSET and wider GSCU staff.
- Be aware of emerging comms issues and brief the FSET SLT on the appropriate handling and response.
- Support SLT visibility by planning potential engagement activity.
- Provide expert stakeholder engagement advice and support to all areas of FSET.
- Provide support and leadership to wider FSET engagement events including all staff events, Fast Stream Base Camp, celebration/ promotion events etc
Person specification
Key Skills and Experience
Skills
- Excellent verbal and written communication skills, with an eye for detail and strong personal impact
- A creative thinker with experience of delivering creative communications campaigns across a range of channels including digital and social media channels
- Ability to conduct, track and analyse research, highlighting opportunities and risks and identifying ways to improve communications
- Excellent organisational skills with the ability to prioritise and multitask
- Ability to work quickly and flex to changing priorities in a busy environment across competing tasks
- Able to build strong working relationships across a diverse partner network
- Ensuring effective coordination and management of the planning process and forward look grid
Experience
- Considerable experience of developing and delivering communications strategies
- You must be able to provide evidence of relevant communications experience in a comparable role and a good knowledge of communication good practices
Essential Criteria
- Experience of delivering all aspects of the communications cycle: insight, ideas, implementation and impact and a track record in strategic communications
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Leadership
- Delivering at Pace
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Your Personal Statement should demonstrate that you have the skills, knowledge and experience as detailed in the Job Description and Person Specification in no more than 100 words.
Your application will be sifted using your CV and Personal Statement. Please ensure that they clearly demonstrate that you have the skills, knowledge and experience as detailed in the Job Description and Person Specification.
Selection process
If you successfully meet the sift requirements and progress to interview you may be asked to deliver a presentation on the lead behaviour, Communicating and Influencing. You will be assessed on the listed behaviours and some strength based questions at interview however more information will be provided when the interview details are shared.
Expected timeline (subject to change)
Expected sift date – [TBC]
Expected interview date/s – [TBC]
Interview location - Virtual
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note that this role requires BPSS Clearance.
New entrants are expected to join on the minimum of the pay band.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
Security Information
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at [email protected]. For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
