Senior Business Analyst London, England
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About the job
Job summary
Acas is at an exciting time as we change our structure, ways of working and culture to be fit for the future.
The role involves understanding and analysing user and business needs to ensure that work on projects and their outcomes are aligned to service visions and business strategy. The role will also require the post holder to challenge constructively and act as a critical friend to achieve solutions that are fit for purpose and to be able to facilitate collaboration and lead effective communication with all stakeholders on projects to support the design, build and delivery to meet user needs. You will provide Business Analyst expertise where required to technical projects across Acas.
The role will involve ensuring that business and user requirements are accurately gathered from user research and service design plans and reflected as user stories which are addressed by technical features within the new system. The post holder will be responsible for enhancing business requirements through the use of case model and process flow knowledge and will be expected to resolve contradictory business requirements as and when these arise between stakeholders. You will also have responsibility for devising appropriate acceptance criteria for requirements to ensure that technical solutions addressed to meet user stories are effectively deployed and are fit for purpose.
If this sounds like something you would be interested in, we would love to hear from you!
Job description
Collaboration– accountable for building effective relationships with stakeholders to understand business services and process, to become very familiar with the products and applications comprising the assigned line of business’ technology landscape.
Business documentation – accountable for developing and designing high quality business requirement documentation using modelling and process flow-diagrams, in order to support the effective and timely development of technical solutions.
Technical solutions – accountable for working with the Architecture and Technical teams, ensure that business service designs, user stories and requirements are translated effectively into technical solutions, achieving agreed business goals and service visions.
Improvement development – accountable for assessing and documenting business process and service issues and identify possible solutions or improvements.
Research – accountable for researching possible solutions to increase work efficiency, including innovative tooling or data science related outcomes.
Acceptance criteria – accountable for developing appropriate and robust acceptance criteria for effective technical solutions.
Managing and monitoring relationships with stakeholders. Communicate clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts whilst focusing on user needs. Resolving contradictory business requirements from a variety of business stakeholders within the organisation.
Promote IT governance processes across the organisation
Who we are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.
There's no charge for most of what we offer. Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.
Person specification
Experience
Essential:
- Ability to demonstrate experience in the field of IT architecture, covering a wide range of activities, aligning to the technology, digital and data requirements of the role. This will include capturing and analysing business processes, data and needs, then translating these into technical solutions.
- Ability to demonstrate the creation of high-level business requirement documentation.
- Experience of research and timely delivery of innovative tooling and solutions to assist the development and improvement of business processes and issues.
- Ability to develop and execute test plans and test scripts for software applications, document expected results vs. actual results, and record software defects.
- Ability to investigate, analyse, visualise and articulate complex problems and concepts and make disciplined decisions based on available information.
- Experience of stakeholder relationship management.
Benefits
- Learning and Development
- Reward and recognition
- Health and wellbeing
- Pension scheme
- Cycle to work scheme
- Childcare schemes
- Interest free season ticket loans
- Volunteering opportunities
Could you ask for any more?
You’ll have access to a Life style website, were you’ll be able to grab savings over a wide range of products from holidays to your weekly shop.
To find out more please check out Working for Acas
Things you need to know
Selection process details
How to apply
Please click on the 'Apply now' button.
Please submit a CV and tailored evidence-based statement of suitability reflecting the essential experience requirements in the JD.Your statement of suitability should be no longer than 1250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
In the application form you will be asked to express if you meet the desirable criteria in 250 words. Details of this can be found in the JD.
Interview Details
If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place the week commencing 22 May 2023. The interview will be Experience based interview and will also include a presentation, details will be provided at Interview stage.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
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