Senior Assistant, Communications Senior Assistant, NSE Finance Operations, NSE, 12 Month FTC Birmingham, England
Job description
Connect to your Industry
The North and South Europe (NSE) Finance Operations (FinOps) team was established in early 2021 to support the NSE geographies (UK, CH, IE, NL, IT, BE and DK) in maintaining and optimising the SWIFT (S/4HANA) platform. Since then, a diverse and comprehensive FinOps portfolio has been built comprising of several Strategic Projects (Anaplan implementation, BEAM, Alternative Delivery Model (ADM), My Dashboard, etc.), numerous Geography platform enhancements as well as the facilitation and coordination of incoming changes from other Member Firms. Alongside the portfolio, the team provides governance and manages relationships with Global Financial Services Shared Operations, Global Process Teams, and SWIFT Technology Teams.
We are currently looking for the positions that will support the NSE FinOps team with the stakeholder engagement and communications efforts.
The Communications Senior Assistant position will be part of the NSE FinOps central team reporting into the NSE Change Management Lead and will be focused on communications from the NSE FinOps Portfolio to its main stakeholders.
The main responsibility of the Communications Senior Assistant is the full Communications cycle from content gathering, key message definition, communications development, deployment coordination and effectiveness evaluation.
The opportunity for this role is to be part of a team working on high priority Finance projects at a European level, with great visibility within NSE Finance leadership, as well as collaborating across Geographies. Additionally, this role will allow space for creative and innovative ideas that help us increase engagement.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
The main activities for the role are:
- Support the NSE FinOps Change Management Lead with the stakeholder assessment and update
- Support the NSE FinOps Change Management Lead with the engagement and communications planning
- Gather information across NSE (Projects and NSE FinOps Pillars) for content development
- Design and development of communications materials
- Support the NSE PMO with Senior Stakeholders engagement materials
- Support the NSE Pillars with development of ad hoc communications
- Track communications effectiveness
Connect to your skills and professional experience
- Minimum Bachelor’s degree on Business, Communications, or equivalent
- Desirable: Communications expertise
- Proven experience in Change Management Consulting, particularly in Communications development
- Excellent communication and data analysis skills
- Excellent English language writing skills
- Stakeholder mapping
- Communications design.
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact.”
Connect to your agile working options
Location: NSE Geography
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the NSE team. You’ll spend most of your time working from home like all of your NSE colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.
Discover more about our locations.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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