Job description
Who We Are…
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
The Role...
Security Supervisor - £18ph
As an experienced door supervisor, you will welcome our members in a polite manner, manage the entry flow. and routine patrols around the venue will be part of the day-to-day as well as monitoring guest behaviour and communicating with the manager on duty.
You will assist the operations management with refusals of service and ejections - you will calmly ask any trespassers to leave and report & record all incidents as and when they occur.
You will pay attention to health & safety and actively try to minimise risk in potentially dangerous areas.
You will ensure venues' licensing incident logs are completed to a high standard.
You will contribute to a nightly intelligence report sent to the Head of Safety and Security.
You will also support the local council, police & licensing authorities.
Measures of Success:
- Keep any behaviour issues at a minimum.
- Improve site management security survey satisfaction scores.
- Ensure all licensing logs, incident records, lost property logs or any other procedural paperwork are kept in good order and suitable for review by management at any time.
Experience Required
- A friendly and polite approach to members and guests
- Can do attitude
- Comfortable working predominantly evenings and weekends
- Role is to provide security cover across 7 venues in close proximity to each other in Soho. However, there may be occasional requirements to provide support to other regions in UK, particularly East and West London sites.
Required:
- Valid SIA Door Supervisor licence
- Passionate about security with a minimum of 2 years of industry experience.
- Basic IT and English language skills enabling effective report writing and record keeping.
Preferred:
- First aid qualifications.
- Experience of upmarket venues, particularly membership-based ones.
Benefits
Soho House offers competitive compensation packages for our security Supervisor that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Weekly Pay
- Free meals whilst on shift
- Soho Friends Membership
- Guaranteed 32 hours per week pay (full time employees)
- Discount on all Cowshed products (up to 50%)
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Late Night Time & a Half (x1.5 pay)
- £10 Taxi Contribution for late shifts (post 12:30am)
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.