HOURLY RATE: £14.30 per hour

LOCATION: Elephant Park

SHIFT PATTERN: 4 on 4 off

HOURS PER WEEK: 42 hours per week

As the Site Supervisor you will be required to manage the delivery of the security & cleaning contracts to the standards required of ABM to the Elephant Park Estate. You will be responsible for ensuring that the site management centre, all public areas including associated service yards, roads, loading bays, common areas and back of house areas are fully secured, safe and cleaned to a level of service which exceeds the client’s expectations.

KEY RESPONSIBILITIES

• Support the Site Management in operational HR responsibilities to recruit, retain and develop the security team
• Manage staff attendance & absence records in conjunction with company policies and procedures
• Set objectives for direct reports as per company procedure. Ensure the same approach and mechanisms for all staff within area of responsibility
• Carry out daily centre audits to ensure high standards of cleanliness and a safe/secure environment is evident throughout the estate at all times
• Manage recruitment, induction training, developing, and retraining of staff, to include customer service training
• Conduct quality audits to ensure service delivery adheres to the requirements of ISO9001 and exceeds client requirements
• Plan any training required as soon as is practicable on identification of any needs and plot onto a training matrix
• Ensure all assignment instructions and risk assessments are updated and meet the needs of the site specifics specification and to BICS standards
• Prioritize all incidents ensuring all key personnel are kept fully always informed
• Deliver excellent communications and motivation for all direct reports
• Deliver to all new starters a formal induction and site-specific training
• Ensure objectives, performance reviews and Toolbox Talks are completed as per company policy
• Identify training needs and ensure accurate site records are always maintained
• Support the Site Management to ensure the necessary security audits are undertaken and any non-compliance highlighted and managed to completion
• Manage excellent relationships with our client, our suppliers, and other partners.
• Deal efficiently and effectively with all emergencies including fire, ensuring the estate team are kept fully always informed.
• Lead the Team when dealing with incidents
• Support and provide guidance to all site staff
• Liaise closely with statutory authorities, dealing with incidents and the provision of information