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Job reference: 31592

Location: Riverside East, S3 8DT

Pay rate: £10.90

Total weekly hours: 40 - 4 on 4 off 6:00-18:00

Corporate Security Receptionist / Concierge.

Job Overview

Mitie has a great opportunity for a SIA licenced Receptionist to join a Front of House Team; the Security Receptionist will be based with one of our prestigious clients in Sheffield. This is a permanent role reporting into the Facilities Manager. The job will be a mix of Reception / security and concierge duties.

Main Duties

• To work as part of a team to deliver a first-class service within the facility.
• To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
• To ensure all customer requests are dealt with efficiently and effectively.
• Provide labour support to ad-hoc out of hours events.
• Internal/external post and courier deliveries/collections.
• Support Emergency Evacuation procedures.
• To support the review of procedures and processes.
• Support with personal emergency evacuation plans (PEEPS) for less abled guests.
• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.

What we are looking for

• An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
• Computer literate (Word, Excel, Outlook E-mail).
• Able to move heavy / bulky items.
• Clear understanding of Health & Safety practices.
• Customer focused with the ability to build positive relationships.
• Enthusiastic and conscientious approach to all Site Support related tasks.
• Clear, strong and confident communication skills.
• Either hold a current SIA licence or be able to obtain a new licence.

Mitie is a great place to work, so here's what you can expect to receive from us.

• Personal development opportunities – includes apprenticeships
• Cycle to work – various windows throughout the year
• Life Assurance
• Pension
• Salary Finance – includes advice, loans, consolidation of loans and advance
• Share schemes – including Free Shares and SAYE
• Free Virtual GP
• Free flu vaccinations
• Employee Assistance Programme (EAP)
• Discounted Gym membership
• Employee & Partner discounts within High Street Retailers and Supermarkets
• Wellness programmes