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Allied Universal are now recruiting for an exciting and challenging Front of House Security Receptionist for a prestigious Corporate Contract in the City of Manchester. Your main duties will include Visitor and Access badge management in the reception area and client’s demise. You will be expected to meet and greet staff and visitors and be the first point of contact for any incidents or issues. You will also be expected liaise closely with the Control room team based in Cambridge and assist with investigating faults and door. The role requires you to conduct regular Health and Safety patrols across the demise and report and escalate anything you discover. Throughout the shift the receptionist will manage accurately the reporting of incidents and faults and escalate appropriately. The FOH Security Receptionist will also be expected to manage emails and any other admin duties.

This role will require excellent communication and competent IT skills. You will need to be confident at both relaying information verbally and completing comprehensive reports.

You must have an enthusiastic, dynamic personality, be very flexible and team orientated, be motivated and be extremely customer focussed and professional towards colleagues and staff. The shift pattern will be a Monday to Friday, Early (07:00 to 15:00) & Late (12:00 to 20:00) shifts alternating on a weekly basis.

Due to the nature of the role, you must already hold a valid SIA licence.

If successful, you will need to pass the Clients vetting procedure which will require a 10-year employment and educational history.

What you get:

• Pay rate of £10.90
• Permanent contract of employment, working Monday to Friday, Early (07:00 to 15:00) & Late (12:00 to 20:00) shifts alternating on a weekly basis.
• Automatic enrollment into the company’s pension scheme and staff discounts on several retail stores, restaurants, travel companies, and much more.
• We offer internal training and development opportunities in an excellent working environment.
• Opportunity to make a real difference in a position of real responsibility.

Core Duties & Responsibilities:

Reception

• To always provide a Professional Security Provision
• Provide excellent customer service and to meet and greet staff and visitors into reception
• Review and manage all visitors and guests who attend site and ensure their experience is always a pleasure.
• Conduct comprehensive patrols and be a visible presence around the site.
• Ability to deal with situations and incidents in a calm, confident and professional manner.
• Ensure you are aware of current AI.s, SOP’s and H&S documentation in line with Client and AUS
• Confidently escalate and relay any emergencies and Incidents to line manager.
• Competent at completing accurate reports of any incidents/incidents in line with SOP
• To form strong relationships with onsite Facilities Team on site
• Various Admin tasks at the direction of the site supervisor
• Conducting site patrols and reporting any H&S issues found to the GSOC.

To be considered for this excellent opportunity you must have the following:

• Programs: Microsoft Word, Microsoft Excel, Windows, Outlook
• Working knowledge of Access Control and CCTV systems
• Professional communication and high level of written and spoken English
• Ability to work under pressure and to tight deadlines
• Pride in your personal appearance and hygiene
• To have integrity and respect for colleagues
• Exceptional time keeping and personal organisation for arriving ready for work.
• Ability to provide 1st class quality customer service