Security Officer Front of House City of Westminster
Job description
We are looking for an experienced, highly motivated Security Officer to work at one of our prestigious sites. It is an exciting time to join our award-winning Company as we continue to grow and secure a number of high-profile corporate security contracts within the central London region. UniTrust is a people-focused, privately owned award-winning Company based in central London. A career with us means joining a Company that is growing and is in the top 5% of all SIA security providers within the UK. What’s in it for you? In return as our Security Officer, we offer the below salary and benefits: 7 on 3 off, 7 on 4 off – Days and Nights (average 56 hours per week) A competitive wage (£12.15 per hour) Pension scheme Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover The role: Working within this flagship building and prestigious environment. Your primary role is to ensure the security of people, premises and property, protecting the reputation of the client/tenants throughout. You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation. What will you be doing? Participate and contribute positively to the security team. Be committed to Health & Safety and ensure that you are familiar with all Client Health & Safety policies and procedures. Police and encourage observance with all site security & safety policies, in particular ensuring that the access control, key control, smoking and Health & Safety policies are observed and enforced. Perform at the start/end of each tour of duty verification checks of all the security equipment located within the areas of work ensuring that all systems are fully operational and where they are not, initiate corrective action. Respond to all incidents in a timely and effective manner by directing the activities of all affected persons, aimed at all times to safeguard the assets of the Client ensuring that direction from senior line management is sought where appropriate. Maintain all required records as directed by management to ensure that full transparency of events and their handling is possible. Manage a polite and effective meet and greet service to all staff and visitors, whilst strictly observing access control procedures. To carry out site patrols (internal/external) and stand for long periods. Report building/equipment fault reports where appropriate escalating to site supervisor and if necessary, request the assistance of site manager in resolving. To complete all administrative tasks to support the above. i.e. File security records and manage the security folders and duty logs Deal with the access control system, printing cards, issuance of swipe cards to members of staff. To stand in for Shift Supervisor during absences. Security Officer Responsibilities: Welcome and assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey Work with all colleagues to ensure the integrity of security on the site Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients What we are looking for…. At least 2 years of Security experience. Must hold a valid SIA license, DS Preferred 5 years of checkable work history Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer. Good IT skills are essential. Previous experience using a visitor management system is preferable. Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer. Can do attitude with a focus on a 5* customer service. Clear communication skills essential Confident English speaking. The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping. Ongoing continuation security training will be provided and Security staff will be expected to attend training course, self-development will be expected. Don’t miss out on this fantastic opportunity to join our team as a Security Officer! UniTrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019
