Job description
We have an exciting opportunity for a Security Officer/Concierge to join our Security team. This role is a based in our main Hospital site in Central London (W1G 6BW). We are also offering a competitive salary of £31,611 per annum plus a fantastic array of benefits.
Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities located in the heart of London’s medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of “We go further”, “We work as one” and “We personalise care.”
Job Profile
The Security Officer/Concierge is responsible for ensuring that patients, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communicating with emergency services, protecting people and property, detecting and preventing crime including operating and controlling access control, CCTV and key control systems.
The will also be welcoming, meeting and greeting visitors and patients on entry to the London Clinic and ensure all property is secured, conducting random and continuous patrols to engage with staff, proving a presence and prevent any persons the opportunity to do us harm.
- Job Type: This is a full-time, permanent position working 45 hours per week.
- Hours: Monday to Friday, 8am to 6pm.
- Salary: £31,611 per annum
- Location: 20 Devonshire Place, London, W1G 6BW
- Benefits package:
Contributory pension scheme (total annual contribution up to 20%).
Private Medical Healthcare.
33 day’s annual leave (Inclusive of bank holidays).
Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.
We also offer excellent career development; with clear career pathways and access to further education.
Key Duties
- Ensure the safety and security of all persons and properties at The London Clinic, and to promote a safe environment and reduce the fear of crime by providing a high-profile visible presence.
- Take on the role as a Fire Marshal to ensure fire safety checks are undertaken on a weekly basis or in the event of any evacuations.
- To monitor all alarms and CCTV systems, ensuring all equipment is operational and that faults are reported immediately.
- To investigate security incidents/breaches in a fair, objective and professional manner so that the appropriate sanctions are taken and consideration of preventive action takes place.
Skills & Experience
- Experience working in high-end security role with good customer service skills, ideally in a hospital or hospitality environment.
- A valid SIA security license is desirable.
- Strong relationship building with both internal and external stakeholders, up to and including at a senior level.
The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
Job Types: Full-time, Permanent
Salary: £31,611.00 per year
Benefits:
- Bereavement leave
- Canteen
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Security Officer: 1 year (required)
Licence/Certification:
- SIA License (preferred)
Work Location: In person