Security Officer London, England
Job description
Security Officer
The London Eye
London, GREATER LONDON, SE1 7PB
United Kingdom
Fancy a daytime only security officer role working at some of the top attractions in London? Here at Merlin we offer something a little bit different from the usual security role. Whether it’s at the iconic lastminute.com London Eye, Shrek’s Adventure! London, London Dungeon or SEA LIFE, this role gives you variety, opportunity, and support to help keep everyone safe.
You won’t be sat behind a desk, our SIA licensed uniformed security officers deal with physical security, searching guests, patrols, asset protection, first aid response and emergency situations, whilst our eagle-eyed profilers scour the area for criminality.
What you need
- A sound level of security experience
- A valid SIA Door Supervisors Licence and to have held such a licence for a minimum of 2 years
- Excellent customer service skills and able to remain calm under pressure
- Effective interpersonal skills, being approachable with a helpful manner
- Able to react quickly in complicated situations
- Effective functional English skills
- Due to the nature of the role, we require candidates to be aged 18 or over
The role of Uniformed Security Officer provides an excellent level of service in ensuring the safety of our attractions, staff, and guests. Reporting into the Security Manager, you’ll help maintain a safe and secure environment for our guests, colleagues, and contractors. You'll provide a mix of security and customer service duties. Greeting and searching guests as they wait to begin their experience and building a security presence, whether that's staffing a static position or patrolling public areas in and around our attractions. Most of the day, however, will be working outside amongst our visitors, in all weathers.
In and around our attractions, you will be assigned to various locations to maintain a security presence and be on hand to collaborate closely with your team as well as guests. Providing a calm and timely response to fire and other emergency situations is key. You'll also be responsible for asset protection, first aid response and emergency situations.
You may find that you are dealing with various types of security-related incidents including the apprehension and detention of offenders, controlling physical security situations, and carrying out general duties in line with security procedures.
This is a permanent hourly paid role. Shifts are days only over a two-week rolling roster of average 42 hours per week. Every other weekend off.
Alongside a truly outstanding working environment and day shifts only, you’ll also receive:
- Fortnightly pay at £11.55 per hour
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- O2 discount
- Employee pricing up to 55% off cinema tickets
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.
