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The role of Security Officer is to patrol, monitor, and observe security procedures to ensure a safe experience for both guest and employees. Other duties include investigating theft and managing instances of challenging behaviours.

Key Responsibilities:

• Operate, check and monitor the CCTV system
• Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
• Ensure safe passage of cash transfers within the hotel
• Support evacuation of the hotel during fire alarm situations
• Ensure hotel facilities and function rooms remain secure and locked when not in use
• Investigate and report all allegations of theft, criminal damage and other incidents
• Manage undesirable behaviours in a professional manner, intervening and defusing potential altercations

Ideal Security Officer candidate must be:

• Knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
• Absolute discretion and confidentiality regarding sensitive information
• SIA trained and licensed
• Previous experience in customer service environment