Job description
Security Officer (X2) - Permanent - Brentford, TW8Role 1: 42 hours per week, 4 on 4 off, days (7am - 7pm)Role 2: 42 hours per week, 4 on 4 off, nights (7pm - 7am)Duties & ResponsibilitiesAlways maintain a safe environment for all people in the estate, including a constant Security presence.Meeting and greeting all residents, guests and clients around the estate.Communicate with Concierge and assist with smooth running of the site.Ensure any unusual behaviour recorded is followed up, calling the police if necessary.Communicate with control regularly and ensure there is a quick response to any incident.To include building rounds & PES patrols of the site, in the daily tasks.Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.Maintain a safe environment for all people in the estate at all times.Provide support and shift cover for Security and Concierge functions when necessary.Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.Reporting of any accidents within the accident report book. All serious incidents are to be escalated to management.Maintain confidentiality at all times concerning residents and Ballymore businessEnsure that all firefighting apparatus is accounted for and maintained.All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM.CCTVMonitor CCTV cameras pro-actively, to detect any security related incidents.Prepare evidence/download data images for authorised bodies, such as Police and Data Controller.Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions.Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.Skills, Experience & QualificationsSIA Licence (Required)Previous experience in a similar Security position (Required)Good communication skillsPatience and the ability to remain clam in stressful situations.Thinking and reasoning skills for dealing with emergencies.Ability to work well with othersWe operate as an equal opportunities employer.Job Types: Permanent, Full-timeSalary: £12.36 per hourBenefits:Company pensionCycle to work schemeLife insuranceReferral programmeSchedule:12 hour shiftDay shiftNight shiftAbility to commute/relocate:Brentford: reliably commute or plan to relocate before starting work (required)Experience:security: 3 years (preferred)Licence/Certification:SIA (required)Work Location: In person