Job description
TSS has an exciting new career opportunity for a Security Supervisor at our Amazon site in Ipswich.
With growth opportunities and a speedy onboarding process, TSS is a perfect fit for starting or progressing your security career!
Benefits:
- Competitive Salary
- Company pension
- Full uniform provided
- Ongoing training
- Promotion path and career development
- Flexible working to include a mixture of days, nights and weekends
- Employee assistance programme available to support staff wellbeing
Role Overview:
Responsible for the supervision and line management of a Security team and the supervision of the daily security operation by maintaining security compliance and achieving the highest levels of customer service.
Principle responsibilities:
- Lead the security teams to ensure all staff are focussed on delivering excellent customer service whilst maintaining security standards and achieving departmental KPI’s
- To ensure that departmental Health, Safety, Security and Environment (HSSE) actions and recommendations are implemented and adhered to
- Through effective planning, deploy resources on a daily basis to ensure operational demands are met whilst ensuring breaks and overtime comply with the working time directive
- Lead regular team briefings covering key business and department information, and ensure that staff have read and understood security notices, instructions and memos
- Responsible for the motivation, development and performance of security officers through coaching, monitoring, return to work interviews, disciplinary procedures and the performance development process
- Accurate reporting of the daily security operation to the Station Manager and senior airport management teams through use of computer-based analysis tools and spread-sheets
- Ensuring the delivery of services including access control, ID card monitoring, patrolling, CCTV operation and first aid
- Working closely with client representatives, customers, and colleagues to resolve queries; and to represent the team’s performance to the client
- Attending and managing emergencies; including fire evacuation, first aid, conflict management, and physical intervention
TSS (Total Security Services) Ltd is committed to equal opportunities and is proud to be a Disability Confident Committed Employer. We also offer an Employee Assistance Programme to all employees to support good mental health and wellbeing.
Job Types: Full-time, Part-time
Salary: Up to £10.90 per hour
Benefits:
- Company pension
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Licence/Certification:
- SIA (required)
Work Location: On the road