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Security Manager Glasgow
Job description
PurposeThe security manager is responsible for managing all security personnel and the day to day operational issues impacting on the client, providing a central point of contact for service delivery development, performance, measurement and centralised reporting which fully demonstrates the Securitas values of helpfulness, Vigilance and Integrity.Responsibilities To be the first point of contact for site security function related queries and responsible for managing the resolution of more complex security issues on site and escalating when required to the security management team or our customer’s relevant security division. Recruitment, selection, management and development of direct reporting personnel. To rigorously review and promote health and safety on site Accurate rostering of all officers ensuring sufficient cover for holidays, sickness and absences, ensuring 100% compliance to contractual hours, planning and staff management to minimise avoidable and non-chargeable costs. All security personnel are contacted and reviewed/coached as required at least once a month in order to proactively monitor performance and maintain positive employee relations All employee relations issues are dealt with promptly and consistently using the company’s disciplinary and grievance procedures and any other relevant procedures and guidelines Actively encourage staff recognition and staff nominations for awards Assignment instructions, databases and site documentation is current, in date and the management of risk through effective risk assessments. All incidents are reported in compliance with the customer’s policy and procedure Planning, development and implementing strategy for personnel training, including routine duties and emergency procedures. Being fully conversant with operational functions including access control, CCTV, detection and alarm systems, ensuring effective monitoring and reporting function is maintained. Analysis of complex information to identify security related trends, reporting these effectively to the customer To assist branch manager in minimising direct costs and indirect costs to branch Ensuring, understanding and implementing Securitas core values; integrity, helpfulness and vigilance Ensuring adequate and appropriate training, advice and support is provided to make the team successful. This includes ensuring knowledge and use of key systems, tools and policies; undertaking regular appraisals, providing open feedback on progress and career development; and managing underperformance effectively To manage all security related day to day issues with swift actions and feedback To maintain a professional and proactive relationship with internal property/facilities as well as key internal stakeholders To take the lead and provide a security solution for any internal and external events that may heighten the threat to the client From time to time, offer assistance with out of hours’ internal events To drive local security forums with neighbouring businesses to achieve a common goal Any other duties as directed by the client or Branch ManagementCompetenciesManaging and leading others Manages self Decision making Communication skills Business acumen and commercial awareness Operational excellence Strategic thinking (planning and forecasting) Customer management Relationship building and networking See competency framework for behavioural indicatorsMinimum RequiredRight to work in the UK Current SIA licence Have a full 5-year checkable work history Strong communication skills Competent in MS Word, excel and email (outlook) Well-developed interpersonal and influencing skills. Able to negotiate and deal with sensitive confidential matters with tact and discretion Adaptable and responsive in the face of changes in priorities, plans and schedules Experience with managing large teamsJob Type: Full-timeSalary: £36,672.66 per yearBenefits:CanteenCompany pensionCycle to work schemeEmployee discountGym membershipHealth & wellbeing programmeLife insuranceSchedule:Monday to FridayWork Location: In person