Job description
Visitor and Security Services Full time Permanent £43,631 per annum Application deadline: 12pm (midday) on Monday 30 October 2023 The Visitor and Security Services Department (VSS) works across the Museum to ensure our visitors are able to make the most of their visit. Whether it is managing public safety, selling tickets to exhibitions, providing information on the Museum’s collection or patrolling the Museum to make sure it is safe and secure, our staff are focused on delivering an excellent experience for every visitor and to provide security for the Museum, staff, visitors and one of the most important collections in the world. We are looking for professionals with a commitment to high quality visitor and security services to join our team. The British Museum is the UK’s leading visitor attraction and welcomes over 6 million visitors a year. This is an exciting time to join a dynamic and developing Department. What are the key responsibilities of the Security Duty Manager role? As a Security Duty Manager you will play a key role in ensuring the safety and security of the UK’s number one visitor attraction, protecting the Museum, its visitors, staff and collection. Leading a large team, you will ensure that the security service is professional and proactive, responding rapidly to incidents and issues, all while managing changing operational responses and developing and managing your team. What might a normal day look like? You will lead your team in achieving high levels of safety and security compliance and customer satisfaction. You will lead on all security and emergency responsibilities, making operational decisions and sometimes rapid responses affecting public safety and collection security. You will manage team performance and development, and contribute to projects to improve departmental performance, to provide a safe, secure and fulfilling environment for the Museum’s visitors. The ideal candidate will be an experienced Security Services professional whose skills and experiences include: Experience in implementing security plans and procedures Excellent line and operational management of large teams Quick and effective decision making about the daily operations and emergency situations Excellent communication skills for a wide range of audiences Motivational manager who can drive team performance This role works on a 4 days on, 4 days off, 4 nights on, 4 nights off working pattern across 7 days a week (12 hours per shift, 42 hours average per week). The post holder will need to hold an SIA Licence however applicants without a valid SIA licence are encouraged to apply as the Museum will support the right candidates through the training and licencing process. The British Museum is committed to equal opportunities and to providing employees with a work environment free from discrimination and harassment, and we encourage applicants from all backgrounds. We offer a competitive benefits package including: Membership of the civil service pension scheme Generous annual leave allowance Free entry to a wide range of museums and exhibitions Interest-free season ticket loan Professional and personal development opportunities Employee Assistance Programme Discounts on food and gift shop purchases Additional details Interview: the interviews for this role will take place between 24 February 2020 and 28 February 2020, please only apply if you will be available to interview during this period. The Interview will consist of competency based questions as well as a short written test. Start date: it is anticipated that this role would start in January 2024. Apply today for a chance to help shape the future of the VSS department at the UK’s number one tourist attraction. The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.