Security Ambassador Edinburgh, Scotland
Job description
As a key point of contact for both staff and visitors at the premises of our client, NatWest Group, Security Ambassadors will represent G4S as the primary interface with customers and NatWest colleagues. The main purpose will be to provide a seamless customer and visitor experience whilst also undertaking a dynamic approach to security through observation, interaction, enthusiasm and confidence.
The Benefits
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided
Main Duties and Responsibilities
- Management of the entire visitor experience.
- Professional approach to appropriately meet and greet high-profile visitors to the site.
- Developing the skills of the security officers in identifying visible and potential hazards. Linking into an action framework of solution or isolation and follow-up.
- To be vigilant and proficient in all threat-level awareness.
- Competent with the use of the latest innovative technology and apps.
- Providing all customers who visit the premises with a site emergency overview.
- Welcoming and managing all exception-related visitor scenarios, including unauthorised persons, liaising with the security control for overwatch of any situations.
- Managing any visitors with children by having them sign and acknowledge site guidelines
- Direct or escort all non-registered contractors to a dedicated location for sign-in.
- Environmental awareness and hazard control, including signage and cleaner liaison.
- Facilitate effective control of all essential equipment, including the first aid kit, hazard signs, essential stationery and building guides, cleaning materials and marketing information.
About You
You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must be flexible and available to work a 4-week rota working 3 weeks of 4 x 12-hour shifts and 1 week of 3 x 12-hour shifts, between Monday - Friday (days only). It would be a benefit to have some security experience and your SIA licence, however, it’s not essential, as we provide full SIA (Security Industry Authority) licence training.
Join G4S and you can also enjoy real career progression with a large international company - as the world’s leading provider of security solutions, we offer loads of training and support. You’ll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
G4S is a leading global security and outsourcing group, specialising in the outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S has recently been acquired by Allied Universal making the company the biggest security provider and the 7th largest employer in the World.
As this is a security role we're required by law to ask a number of screening questions. You'll only have to do this once to be eligible to apply for G4S and our wide range of security roles so we've made this as quick as possible.
