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Job description

168 Medical Group is seeking an enthusiastic, motivated and flexible individual to join our team.

Working in a busy surgery reception and office environment, you will need to be able to work as part of a team as well as with your own initiative.

This post is suitable for those that like to be busy, like to problem-solve, like to support their colleagues and are positive in their approach to dealing with the public. Applicants must be confident using a computer. Previous applicants need not apply.

JOB SUMMARY

Working as a member of the team, you will provide a high standard of support within the Practice. You will be expected to use reasoning and judgement skills to make appropriate decisions and effectively manage multiple tasks and systems.

PA to clinicians/secretarial duties

• Be a named support person to a small group of clinicians
• Receive Tasks and Workflow with work from GP’s.
• Maintain GP’s diaries
• Ensure all work passed from the GP is dealt with appropriately and efficiently.
• Chase any appointments or letters with relevant hospitals.
• Arrange follow up appointments for patients.
• Make arrangements for patients who need treatment from outside sources such as District Nurses.
• Retrieve information to fill in relevant care plans.
• File OOH reports
• Daily monitoring of the 168enquiries email inbox
• Other administrative tasks as appropriate to the role
• Support with referrals as required

Telephonist Duties:

• Answer the telephone in a professional and timely manner
• Generate askmyGP requests as appropriate for patients
• Encourage use of askmyGP system
• Book Nurse and HCA appointments accurately
• Deal with queries from patients
• Record and pass on messages accurately and in a timely manner

Shifts are Monday to Friday between 7am and 6:30pm with occasional Saturday working.

We reserve the right to remove this advert early if we receive a sufficient number of applications

Work remotely

• No

Job Type: Full-time

Salary: £10.50 per hour

Benefits:

• Company pension
• Free flu jabs
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person