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Seasonal Performer / Entertainer & Visitor Experience Assistant

Multiple contracts available with an immediate start or by the 25th of March at the latest. Whether you’re looking for part time hours to fit around your studies or other commitments or full time hours up to 5 days per week, we want to hear from you!

If you’re outgoing, confident, engaging, reliable and love helping people, and due to our location in Atherstone - have a way of getting to us under your own steam without reliance on public transport, then read on…

Who We Are

Twycross Zoo is an award-winning conservation and science-led zoo in the heart of England. This year we are celebrating our 60th birthday! We are rapidly growing and welcoming over 600,000 people every year to our 100-acre rural site near Atherstone.

The Role – Seasonal Performer / Entertainer & Visitor Experience Assistant

Working within both our Entertainments Team and Operations Team, you will work across the Zoo premises including all outdoor visitor areas in all weather conditions.

Your duties will include:

• Reading stories to younger visitors
• Rehearsing for and performing in staged performances during peak and seasonal periods
• Wearing mascot costumes
• Manning play areas of themed events
• Entertaining at children’s parties
• Working with families and children at our designated crafting zones
• Helping with idea development for shows and stories taking place in Gruffalo Discovery Land

In addition, you may undertake the role of Visitor Experience Assistant as needed, with tasks to include:

• Working within the soft play area
• Achieving targets set by the business
• Offering information and directions to visitors on the venue and its products, including memberships, adoptions, events and offers
• Ensuring excellent park presentation including cleaning, waste management, and litter picking

You may also work as part of the Admissions Team, depending on days and hours available.

What We Offer

Successful applicants will be employed until the 5th of November 2023 with the potential for this to be extended or become permanent. You’ll work on a contract with a minimum of 4 hours per week guaranteed (although likely to be considerably more hours available from 1 day per week (likely 9am to 6pm) up to 5 days per week full time, especially during school holidays). You will benefit from:

• Pay rate in line with National Minimum Wage / National Living Wage
• Accrued holiday pay
• Uniform
• Staff membership card giving you free entry to the Zoo on your days off
• Complimentary Twycross Zoo ticket allowance for friends and family
• 25% discount in the Twycross Zoo gift shop
• 10% discount in Twycross Zoo food and beverage outlets
• Star of the month award scheme
• Access to work counselling services

Our Requirements

• A flexible approach to tasks and hours with availability to work at least 4 hours per week as a minimum
• Access to some form of private transport is essential as local public transport timetables are not fitting with hours of work
• Confident, friendly and enthusiastic with excellent communication skills
• Passion for delivering brilliant customer service
• Punctual, reliable, with the ability to work effectively as part of a team and unsupervised

Although not essential, experience gained in performance, leisure or visitor attraction environment would be desirable.

Whilst Twycross Zoo is an equal opportunities employer, please note that this role will require a level of fitness suitable for being on your feet all day.

All applications for these Seasonal Performer / Entertainer & Visitor Experience Assistant vacancies are to be submitted online.