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Scrum Master, Permanent

Department – Lean Portfolio Management / Platforms

Edinburgh or Newcastle, Flexible working available

Excellent Salary, starting at £50,240 + & Benefits

What we’ll offer

At Tesco, our purpose is to serve our customers, communities, and planet a little better every day. Our Values help us to understand how to put this into practice: no one tries harder for customers, we treat people as they would like to be treated, and every little help makes a difference.

Everyone’s welcome: Our colleagues are the heart of our business. Quite simply, Tesco Bank is nothing without them. We love the unique characteristics, experiences, and backgrounds every single person brings to work. And we’re fully committed to building an inclusive workplace that reflects the brilliantly diverse communities and customers we serve.

What you’ll bring

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

• Agile Development Team Facilitation: Lead scrum ceremonies, remove obstacles and facilitate problem-solving, collaboration and conflict resolution to enable the most effective work delivery by development teams on medium-sized projects
• Agile Release Planning: Plan and replan software releases for medium projects as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the project or program
• Agile Backlog Management: Review the backlog of work for a medium-sized project and reprioritize the work and the deployment of project resources to reduce costs and increase the value of the work delivered to the business
• Agility: Promote an agile atmosphere within teams by emphasizing nimble action in service of constant customer focus
• Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates to achieve expectations while following established timelines
• Leadership and Direction: Communicate the local action plan; explain how this relates to the function's strategy and action plan and the broader organization's mission and vision; motivate people to achieve local business goals
• Community of Practice Management: Participate actively in a community of practice in a defined area of expertise or consulting to build your own consulting expertise
• Continuous Improvement: Review existing operations in your own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

The Role

• Drives Results: Consistently achieves results, even under tough circumstances. For example, emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviours. Helps or encouragement to help others over obstacles
• Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for their own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups. Looks ahead to determine and obtain needed resources to complete plans
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skilfully separates root causes from symptoms
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement
• Manages Ambiguity: Operates effectively, even when things are not certain, or the way forward is not clear. For example, embracing change, staying focused, positive, and effective. Addresses problems without clear solutions, making substantial progress
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports
• Drives Engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, readily includes people and ensures their efforts are recognized; seeks to learn from their success. Ensures that people understand exactly why the work is important and meaningful
• Manages Conflict: Handles conflict situations effectively, with a minimum of noise. For example, skilfully draws upon a wide range of perspectives to find optimal solutions to challenging situations. Actively identifies areas of agreement, builds solid consensus around them, and leverages these to resolve disagreements
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions
• Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively
• Cultivates Innovation: Creates new and better ways for the organization to be successful. For example, offers creative ideas, and finds unique connections between previously unrelated elements. Actively encourages and supports others' creativity; builds upon and strengthens new solutions in a positive and collaborative manner.

How to apply

We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, look for ways to develop themselves & careers further, and have an excellent work/life balance.

Our colleagues are working hybrid taking time to meet with colleagues in our offices for moments that matter, such as team catch-ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Why Tesco Bank?

After 3 months in the role, we provide you with a Colleague Clubcard giving you 10% off your shopping in Tesco Stores. Plus 15% off during pay weekend and 20% off F&F all year round.

Pension contributions will be matched on a 1:1 basis. You can save anything from 4% of your pay which will be matched by Tesco Bank up to 7.5%.

Unlock a variety of rewards and discounts as you achieve your health and well-being goals with Vitality.

At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals.

It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.

All that hard work? See it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.

Our purpose

The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it’s an innovation, ours is a business built on the subsequent development, the evolution. For forward-thinking, technical professionals, which means making a wide-ranging and long-lasting impact in an organisation that’s changing the face of banking for our customers.

We're on a mission to make our customers happier and more successful by putting them in control of their finances.