Job description
Your role
To support the client delivery team in: • Analyzing and interpreting customer requirements, • High level requirements capture and design, • Reviewing and matching client requirements to GFN application capabilities • Gap analysis and documentation • Project work-stream planning, execution and change control • Contribute to pre and post go-live support processes to maximize customer satisfaction and minimize impact to business operations In addition there will be a requirement to support the end to end delivery cycle from the initial requirements capture, through design, build and test cycles, to interface with UAT and Production support processes, and post implementation support.
What you'll be doing
- Understand the FLEETCOR products and capabilities, and deliver robust change management, whilst minimizing product customization
- Closely interface with the Development Center, Infrastructure and Global Test teams to ensure clarity of requirements, and the operational SLA’s for every customer implementation
- Create standard templates and processes for requirement analysis, project management and status reporting.
- Travel to customer implementation sites to gather and confirm requirements, explain and agree deliverables
- Ensure complete documentation of requirements, projects, customization features and all other delivery artifacts
About FLEETCOR
FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by FLEETCOR (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with FLEETCOR's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: FLEETCOR will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any FLEETCOR employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of FLEETCOR. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.