Job description
Location
Reading
Sector:
Facilities Management
Job type:
Contract
Salary:
£13.68 per hour
Contact:
Rhiannon Rogers
Contact email:
Contact phone:
01332974922
Job ref:
BH-33270
Published:
9 days ago
Expiry date:
REPLACEMENT_STRING05-17
Startdate:
2023-04-16
Consultant:
Rhiannon Rogers
MAIN RESPONSIBILITIES
- This role will be scheduling for engineers in the North of England.
- The role of the schedule is to manage the work and plan the calendars of approx 15 engineers of different skillsets i.e. handyman, electrician, A/C and gas engineers.
- The scheduler will plan PPM work (pre planned maintenance) and reactive work ensuring that we book access to site, send the right skillset to a job and also complete the work within our service level agreements.
- Schedule PPM and reactive works to the correct skilled engineers, ensuring contractual KPI’s are met.
- Carrying out jeopardy management with engineers to ensure a minimum 95% of all tasks are completed.
- Logging and assigning jobs on our CAFM systems Plan-on, and ensuring our clients systems are continuously updated.
- Liaising with appropriate parties to provide necessary updates and supporting documentation when requested.
- First point of contact for engineers and Contract Managers regarding scheduling queries
-
Carry out general administrative duties in line with the departmental policies & procedures
Pay: £13.68 Per Hour
REQUIRED QUALIFICATIONS/EXPERIENCE
- Scheduler/FM experience desirable.
- Attention to detail and organisational skills required.
- Good IT knowledge and experience of MS Office packages including: Outlook, Word and Excel.
- Customer Service experience, either face to face or in the Call or Contact Centre environment.
TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you