Sales Controller/Showroom Manager Liverpool, England
Job description
Permanent, Monday – Friday with alternative weekends and a day off every week
Must have Motor trade experience
Salary £33,000.00 per annum with £65,000.00 OTE plus Company Car
Working in a state of the art ARCH retail facility, we recognise that our Sales Controllers at a higher level within the business and you will be responsible for supporting the Sales Managers in achieving our retail objectives. Helping to train and coach a team of Sales Executive in a fast paced retail environment.
Excellent communication skils is a must as is previous sales management/control experience.
THE JOB
As a Showroom Manager you will be working closely with and alongside the Sales Manager ensuring the highest standard of customer service at point of sale and throughout our customer’s journey with us. Understanding the needs of the FCA as far as regulation is concerned, you will advise and support our customers (and Sales Executives) in the sales of finance and associated products. You will also reconcile payment for all sold vehicles and manage an industry leading customer retention tool.
An ideal role for an experienced Business Manager recognising that quality wins out over quantity.
SKILLS
You will:
- Have a strong knowledge and understanding of manufacturer-based finance process and add-on products
- Be entirely comfortable in a customer facing role
- Be a good communicator and coach to the Sales Executives
- A positive and proactive attitude meaning you’re a great team player
COMPANY
Benefits include 30 days holiday (including Bank Holidays) rising to 33 days with length of service, employee discounts, free parking, cycle to work schemes & access to generous discounts at various high-street stores, supermarkets, restaurants & cinemas.
E W Hatfield was established 100 years ago in Sheffield and the Hatfields Group now extends across the North of England and Shropshire. We are family owned and managed and pride ourselves on a having very large number of long serving employees.
We have created a great atmosphere for all staff to work and we support each other in the business regardless of department.
In 2022 Hatfields were awarded Jaguar Group of the Year, Jaguar Retailer of the Year and ranked 2nd best Land Rover Group of the Year. We also received various Outstanding Customer Service Awards. Our website will tell you more about us, what we do and why we do it so well.
Job Types: Full-time, Permanent
Salary: Up to £65,000.00 per year
Benefits:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: One location
