scheduler London, England
Job description
Oral Surgery Coordinator/Receptionist - Angle House Chingford (E4 8HX)
We are looking for a Oral Surgery Coordinator/Receptionist, who wants to be a big part of the Angle House success story. Our Dental Nurses and Oral Surgeons rely on Oral Surgery Coordinator/Receptionist to assist with a range of administrative tasks while providing fantastic customer service to our patients.
You’ll also have the chance to develop new skills. We’re big on promoting people from within, so there’ll be plenty of scope for progression if you want to broaden your horizons.
This role is full-time, 40 hours a week, 5 days over 7, including Saturday.
Why work with us?
- Bonus scheme (subject to eligibility)
- Private medical cover (after 1 year of service)
- Great working environment
- Friendly and supportive team
- Training and development opportunities (paid membership with Agilio and Angle House Education)
- Enhanced pension scheme (after 2 years of service)
- Social events (online at present)
- GDC fees paid and indemnity cover
- Work-life balance
- Competitive salary
Main duties:
- Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures.
- Efficiently book patients into clinics and verify and update personal details when dealing with patients
- Effectively communicate with patients ensuring efficient flow of information (about any delays, cancellations, other requirements)
- Ensure a welcoming and caring environment for patients, work colleagues, and visitors
- Responding to patients' queries over the phone and via email in a warm, courteous manner - be the first point of contact for all patients and visitors
- Efficiently booking / re-booking / canceling appointments
- Maintaining and updating patients' records
Requirements:
- Previous experience in Oral Surgery is desirable
- Previous dental receptionist experience in a quality environment is essential
- Genuine interest in patient wellbeing, patient care and treatment journey
- Fantastic IT skills with great knowledge of dental booking systems (DoIt. SOE, Dentally)
- Must be available to work on Saturdays
About us:
Established in 1988, Angle House has several multi-disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients' smiles and dental health are our priority.
Job Types: Full-time, Permanent
Salary: £11.95 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Experience:
- receptionist: 1 year (preferred)
- dental receptionist: 1 year (preferred)
- oral surgery: 1 year (preferred)
Work Location: In person
