Scanning Clerk United Kingdom
Job description
Job title
Scanning Clerk
Line Manager
Admin Team Lead
Accountable to
Practice Manager
Hours
Monday & Tuesday & to cover holiday and sickness
Contract
Permanent
Salary
£10.42 per hour
Job Summary
To provide an efficient medical record scanning service to support the business needs of Parkbury House Surgery.
Key Responsibilities
The following are the core responsibilities of the scanning clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a) Opening all paper post addressed to the surgery and disseminating.
b) Scanning all paper clinical correspondence to patient records via our clinical computer systems.
c) Uplifting electronically received clinical correspondence and filing to the patient’s records via our clinical computer systems.
d) To possess sufficient knowledge once trained to work unsupervised and by taking advice from a supervisor when appropriate.
e) To provide cover for absence, of scanning staff, as required ensuring continuity of scanning.
f) To effectively communicate with scanning team, doctors, nursing staff and others concerning scanning issues.
g) To be able to manage own workload to ensure work is accurate and complete to meet targets and communicate any problems to the line manager.
h) To work mainly on own initiative but referring more complex issues to colleagues or Line manager.
i) Undertake other duties as required commensurate with the post.
j) To attend any meeting that is appropriate as necessary.
k) To comply with Parkbury House Surgeries policies and procedures and implementing local policies when required.
l) To undertake all reasonable requests from Line Manager.
Confidentiality
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Failure to observe confidentiality constitutes gross misconduct and will lead to immediate dismissal.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying risks involved in work activities and undertake such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Reporting accidents and incidents to the Line Manager.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
All members of staff are required to attend and participate in quarterly Practice training afternoons.
In addition, at least four Support Staff Meetings will be held per annum to discuss current issues, share information and aid communication.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, both directly and under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patients’ needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication in the team and strive to:
Communicate effectively with colleagues, patients, carers and anyone else associated with the Practice.
Recognise people’s needs for alternative methods of communication and respond accordingly.
Person Specification
Qualifications
Essential
Good general standard of education
Experience
Essential
Experience of administrative duties
Desirable
Experience of working with the public
Experience of working in a health care setting
Skills & Knowledge
Essential
Basic IT literate
Capacity to learn
Well-developed interpersonal skills
Organisational skill
Time management skills
Communication Skills
Essential
Good written and verbal communication skills
Desirable
Confident to communicate to staff at all levels
Other requirements
Essential
Reliable
Conscientious
Ability to work under pressure
Able to use own initiative
Flexible, a good team worker and be able to work independently
Job Type: Part-time
Salary: £10.42 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Do you have experience of interpreting medical terminology?
- Do you have a clear understanding of clinical coding?
Work Location: In person
Application deadline: 14/05/2023
