Salon Manager Manchester, England
Job description
The Gel Bottle is one of the fastest-growing brands in the premium nail beauty industry. Our industry leading innovative products have been seen on the world’s most influential celebrities from the Kardashian sisters to Katy Perry and J-Lo. Our business is on a huge growth trajectory, and we are expanding our team and are on the lookout for ambitious, energetic, and passionate individuals who are mani-obsessed to join our fast paced and vibrant company.
About the Role:
Be part of the fastest- growing brand in the premium nail beauty category, our industry leading products have been seen on the world’s most influential celebrities from the Kardashian sisters to Katy Perry and J-Lo.
After substantial growth over the last year and the opening of our first Create & Coat Mani Pedi Spa by The GelBottle Inc and award-winning sister brand Peacci. Based within Harvey Nichols Manchester. We are now excited to announce we are expanding our nail tech family and looking for a salon Manager.
To lead a 6+ salon team as the manager, representing The GelBottle in a premier store providing manicure, pedicure, and nail art services to clients. Encouraging repeat bookings and upselling retail products for home use. Leading the team locally, dealing with everyday management issues affecting the team and the business. Providing training, coaching and coordination for the team, regularly reporting into Head Office when required and being the face of this exciting salon brand. You must be a competent nail technician yourself and experienced in leading others, to allow for every eventuality and be able to adapt to all circumstances. You will also be confident in providing services for natural and artificial nails. A close understanding in The GelBottle products will be a distinct advantage but full training will be given. You will need to have some years of experience in salon management or team leader roles as management is an important part of this role, this is a remote based team, so self-sufficiency is key.
You will be accountable/responsible for the overall performance of your salon in terms of bookings, sales, and customer experience, but you will have access to Head Office based professional marketeers to ensure you get the best in local exposure and advertising.
Knowledge and Skills:
- Outstanding nail technician and leader of others in the same field
- Good personal presentation, strong communicator, warm and friendly
- Exceptional selling skills and able to build a new business from scratch
- Good standard of written/verbal English
- Provide hands on leadership, motivating the team to deliver exceptional customer service, consistently going above and beyond clients’ expectations.
- Manage the rollout of new product/treatment launches and team training
- Manage the salon’s admin tasks, offering treatment information by phone/email and booking appointments
- Stay up to date with new and on-trend products/treatments, working closely with our marketing team to help create content and salon advertisement.
- Management of the team rota
- Financial responsibility for the salon, including stock control and margins
- Be responsible for spa equipment, products and ensure the cleanliness is kept to a high standard
- Set team targets and manage the appraisal process
- Ensuring H&S requirements are met
- Recruit and train new staff members to deliver high quality treatments
- Be a TGB brand ambassador with expert knowledge about the brand and treatments on offer
- Delegating tasks to the team
- Excellent communication with Harvey Nichols to ensure we are always working with them
- Communications with staff, Line Managers and General Manager
- Achieving treatment and retail targets
Our Benefits:
- Discount on Peacci products
- 20 days holiday plus Bank Holidays (pro-rata for part time roles)
- Additional 5 days gifted holiday to use throughout the year (pro-rated)
- Up to 5 days paid sick leave (after passing probation pro-rated for part time)
- Birthday bonus (after one years' service)
- Life insurance
- Company events
Our Interview Process:
Your first interview will take place either in person at our offices or via zoom and, if successful, you will be invited to a second interview and invited to complete a task to showcase your skills. Please let us know if you need any adjustments made for your interview and we will be more than happy to make them for you.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you a qualified Nail Tech?
- Please provide your current notice period and expected salary
- Please provide a link to your portfolio
Work authorisation:
- United Kingdom (required)
Work Location: One location
