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At DaySmart, we have been providing business management solutions for over 20 years. Our vision is to make DaySmart the partner of choice for business management software, putting innovative solutions in the hands of our customers and their users, developed and supported by our dedicated employees.

We are looking for an entry level to junior level Salesfoce Administrator to join our Internal Systems and Integrations Team. The role will focus on supporting and enhancing DaySmart’s Salesforce operations, carry out daily Salesforce requests, take on project work related to enhancing Salesforce and providing the best possible support to DaySmart’s application users.

Responsibilities include:

You should be comfortable working in an agile environment and looking to thrive in an environment with multiple priorities, aggressive deadlines and continual growth. If you are results-oriented, self-motivated, and process-driven - this is a position where you will have the opportunity to collaborate with seasoned professionals to build the best possible Salesforce environment for DaySmart’s internal customers in this growing business. Additional areas of focus include:

• User Support: Assist users with Salesforce-related issues, questions, and training.
• Configuration: Customize Salesforce to meet business requirements by configuring objects, fields, workflows, and approval processes
• Data Management: Perform data imports, exports, updates, and cleanups, ensuring data integrity and accuracy.
• Reports and Dashboards: Create and maintain reports and dashboards to provide insights and track key performance indicators.
• System Maintenance: Perform routine maintenance tasks such as system updates, security settings, and data backups.
• User Management: Create and manage user accounts, profiles, and permission sets to control access and maintain security.
• Documentation: Document processes, procedures, and system changes for future reference

Required Skills:

• Bachelor’s Degree with academic or industry experience with systems analytics, business analytics, or computer systems
• Strong verbal and written communication skills to interact with users and stakeholders effectively.
• Ability to analyze and resolve user issues and provide technical support.
• Technical aptitude.
• A keen eye for detail to ensure data accuracy and system configurations.
• Ability to prioritize tasks and manage multiple assignments within deadlines.
• Collaborative mindset to work with cross-functional teams and stakeholders.
• Willingness to learn and adapt to new Salesforce features and updates.
• Familiarity with the Salesforce platform and its various features and modules is preferred.

DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

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