Sales Support Officer Remote
Job description
Location: Flexible (Homeworking/Office) with visits to Sunderland, Tyne and Wear.
The Northern Housing Consortium (NHC) is the leading not-for-profit membership body for councils and social housing providers across the North of England, with over 40 years of expertise and influence. Through our Consortium Procurement brand, we provide procurement solutions for around 450 member organisations across the UK.
What we are looking for
An opportunity has arisen for a dedicated and hardworking individual to join our business development team. Reporting to the Head of Commercial this role will provide sales support to our team of Account Executives and the Head of Commercial.
This role would suit someone with good organisational skills, who is comfortable using systems and analysing data and who enjoys talking to people. Acting as first-point of contact you will be working with the team on a day-to-day basis to field leads as they come through our door, however that may be, and connecting them up with our experienced and supportive Account Executive team who will assist them to find the best solution for their needs. You will also help the team with finding the information they need to connect our customer organisations with suppliers, performing desktop research, inputting and extracting information from our Dynamics CRM system, responding to general queries, assisting with introductory emails, and helping to organise appointments. Everyday will be different and your support will really help the Account Executive team to make a difference.
The successful candidate will need:
· Good organisational and time management skills and understanding of project planning (E)
· Excellent written and verbal communication skills (E)
· Ability to assimilate data quickly and apply knowledge to other areas (E)
· The ability to work independently as well as part of a team (E)
· Excellent knowledge of Microsoft Office suite and ability to use and interrogate systems and databases (E)
· Excellent interpersonal skills (E)
· Strong presentation and negotiation skills (D)
· Confidence, tact, and a persuasive manner (D)
· Experience and proven track record in meeting financial targets and delivery in a sales/business development environment (D)
· Excellent understanding of selling and creating packages for potential clients (D)
· Understanding of the public sector procurement and efficiency agendas (D)
What we can offer
The NHC is a small team, but we make a difference. We aim to offer a rewarding, supportive place to work where we invest in people, and they can be themselves and fulfil their potential. We have a modern effective working environment. We have always been an agile organisation, and we continue to utilise technology to ensure work is something you do, not somewhere you go. We are fully committed to supporting our staff to work in a flexible way that allows them to balance their commitments inside and outside of work. We want our people to work in a way that lets them be at their best, whether that's in our hub office in Sunderland (which you will be expected to travel to on occasion to carry out face-to-face work with colleagues) or remotely anywhere in the UK.
· Flexible working arrangements
· The ability to work from a location which suits you
· Workplace pension scheme offering above statutory contributions
· 25 days holiday plus bank holidays (increases by one day per year to 30 days)
· Access to Benenden Healthcare and Employee Assistance Programme
· Bespoke training & development opportunities
· Mental health and wellbeing supportive employer
Please send CV and cover letter to [email protected] Friday 15th September 2023.
Job Types: Full-time, Permanent
Salary: £23,500.00 per year
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Remote
Reference ID: Sales Support Officer
