Job reference: GRP/DY/27-07/910

Job Title: Administrator

Location: Bury St Edmunds

Salary: £22,000 per annum

Contract: Permanent

Hours per week: Monday to Friday - 08:00 - 16:30 - 37.5 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for 2 x Administrators to join our passionate and driven National Support Team based at our Bury St Edmunds office.

As Team Administrator you will ensure that administrative processes are carried out in an effective and timely manner across the Retail/CPS cleaning division.

Key Responsibilities:

Time & Attendance Monitoring

• Proactively monitoring scheduled shifts as they go live to ensure that staff attend & comply with the book on process
• Escalating absence to the relevant local operational management
• Using available resources to remedy non-attendance

Timegate Management

• Ensuring that all sites have an accurate base rota

General Administrative Duties

• Handling tasks, such as generating reports and presentations, setting up meetings, and communicating agendas and minutes.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Responsible for managing and updating the client's extra works trackers.
• Raising quotes based on agreed rates with our client and sending them to the relevant centre for approval.
• Seeking updates on open tasks from the Operations Team/HD/Account Management team.
• Reporting on KPI’s to account managers and National Support Manager.
• Subcontractor Liaison.
• Be comfortable with liaising and supporting key stakeholders within Atalian Servest.
• Create and continuously improve the processes that support this role.
• Data analysis.
• Assist with general operational recruitment tasks.
• Assist with the security vetting of employees.
• Reporting weekly labour reconciliations from the Timegate reporting suite to the relevant stakeholders.

About You:

• An ability to use Microsoft Office platforms such as Word, Excel and Teams
• An understanding of administrative procedures
• The ability to input data and initiate reports
• Good communication, literacy, and numeracy skills
• Computer Literacy
• Other Duties

Benefits

• Informal hybrid/flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events are held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f